Operations Support Assistant – Acocks Green, £26,000 Per Annum

Job title: Operations Support Assistant – Acocks Green, £26,000 Per Annum

Company: Midway Care Group


Job description: Operations Support Assistant – Acocks Green, £26,000 Per AnnumThis isn’t your average admin job – it’s a chance to be at the heart of a fast-paced, impactful care environment.As our Operations Support Assistant, you’ll be the engine behind our operational and business development functions. From managing vital referral communications and trackers to supporting onboarding, meetings, and data accuracy, you’ll play a key role in keeping everything on track – and improving how we do it.You’ll work with passionate colleagues across services and departments to help deliver high-quality support to people with complex mental health needs and learning disabilities.About the roleKey ResponsibilitiesMonitor and manage referral portals, BD and Ops inboxesMaintain accurate trackers, service descriptors, and vacancy listsCoordinate internal meetings, rotas, and support documentationAssist with onboarding new starters, ID badges, and compliance tasksUpload, file, archive and support the upkeep of internal systemsCommunicate with commissioners, social workers, and care teamsProvide day-to-day support with data entry, scheduling, IT tickets, and minute-takingContribute to cyclical tasks like KPI reporting, H&S checks, and training supportWhat We’re Looking ForA confident, detail-focused administrator with strong organisation skillsComfortable juggling tasks, meeting deadlines, and working independentlyExcellent communication skills – written and verbal – with a proactive mindsetPrevious admin experience (ideally in care, health, or business operations)Tech-savvy: confident using spreadsheets, databases, and cloud-based systemsFamiliarity with social care environments and referral processes is a plusWhy Join Us?Be part of a values-led team improving lives across our supported living and residential servicesVaried role with meaningful daily impact and continuous development opportunitiesFlexible working options (hybrid model)Supportive culture where ideas and improvements are welcomedApply now and be part of something bigger.About the companyAt Midway Care Group, we’re committed to delivering compassionate, person-centered care to individuals with learning disabilities, autism, and mental health needs. Our dedicated team works tirelessly to create supportive environments where everyone can thrive, promoting independence and a better quality of life. We believe in a holistic approach, working closely with families and professionals to ensure the best outcomes for those in our care.Required Criteria

• Accurate Data Entry

Desired CriteriaSkills you’ll need

Expected salary:

Location: Birmingham

Job date: Fri, 02 May 2025 05:23:44 GMT

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