Operations Specialist, Contract

Job title: Operations Specialist, Contract

Company: Royal Bank of Canada


Job description: Job SummaryJob DescriptionWhat is the opportunity?Our business is looking to bring in new talent which means you have the opportunity showcase your skills and passion for HR. Our CWM specialists are responsible for the on-boarding and off-boarding activities for contingent labor in North America. With your collaborative skills, you will work with RBC Managers of contingent labor resources in all aspects of a contractor’s assignment activities from off-boarding to on-boarding; inclusive of assignment amendments and extensions. We are also leaning on you to effectively communicate with RBC managers throughout resource assignment while also ensuring successful and timely completion of all assignment activities.*Please note this is a contract role and the location for this position is Bedford, Nova Scotia.What will you do?

• Assist suppliers with Contractor Onboarding activities, including but not limited to background check and due diligence requirements and first day/first week onboarding activities
• Assist hiring managers with Contractor Onboarding activities, including but not limited to provide guidance for requests of building and systems access, and first day/first week onboarding activities.
• Ensures required background checks are completed and cleared prior to the contractor’s start date
• Liaise with staffing vendors to obtain all required Due Diligence documentation in a timely manner
• Ensures all contract workers in the CWM Program are on boarded, off boarded, extended and / or terminated in Beeline on a timely manner, as per the request and guides managers on operational steps to complete activities in the system as required
• Follow up and escalation of aging action items with various stakeholders – RBC managers, suppliers
• Assist CWM team with various tasks and special projects as required, e.g. Audit and Compliance activities, User Acceptance Testing
• Holding meetings with key vendors as required to review and address resource onboarding and off-boarding activities/issues and other operational items

What do you need to succeed?Must Have

• 1-2 years of experience in a HR or operational or administrative function
• Excellent verbal and written communication skills
• Experience with MS Office Suite applications (e.g., MS Word, MS Excel)
• Strong commitment to professional client service excellence with excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Proven analytical skills and systematic problem solving

Nice to Have

• Ability to handle issue resolution and escalation
• Adaptable to changing requirements and environments quickly
• Keen business acumen and organizational awareness

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater scopes of work

Job Skills Active Learning, Adaptability, Business Analytics, Critical Thinking, Customer Service, Decision Making, Human Capital Strategies, Human Resources Consulting, Process Management, Time ManagementAdditional Job DetailsAddress: 120 WESTERN PKY:BEDFORDCity: BEDFORDCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: HUMAN RESOURCES & BMCCJob Type: Contract (Fixed Term)Pay Type: SalariedPosted Date: 2025-02-10Application Deadline: 2025-02-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary:

Location: Halifax, NS

Job date: Wed, 12 Feb 2025 05:37:53 GMT

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