Operations Officer

Job title: Operations Officer

Company: Randstad


Job description: Our client is hiring Operations Officers to support their Operations team in Mississauga. We are looking for motivated and bilingual (English/French) individuals to join a positive, fast-paced team focused on back-office operations related to mortgage discharges and legal requests. These roles offer flexibility, part-time shifts, and a potential path toward contract extension or conversion to a permanent position.Advantages
Positive Team Environment: Join a collaborative and supportive team where your contributions are valued.
Career Growth: Opportunity to extend the contract or convert to a full-time, permanent position based on performance.
Work-Life Balance: Part-time hours that accommodate your schedule, working short shifts between Monday to Friday, with no weekend work required.
100% Onsite Role: Work at our Mississauga location, with the possibility of moving to a hybrid model after three months based on performance.
Learn and Grow: Gain hands-on experience with back-office processes in banking, focusing on mortgage and financial operations.Responsibilities
Execute transactions accurately, on time, and in compliance with established guidelines and Service Level Agreements (SLAs).
Provide operational support for mortgage discharges, ensuring clear communication with internal partners and legal teams.
Maintain security libraries and assist in data entry into mortgage tools.
Collect and apply interest payments, close accounts, and ensure accuracy in manual accounting tasks.
Identify and escalate processing or operational issues as necessary, ensuring timely resolutions.
Suggest and contribute to process improvements to enhance service delivery.
Prioritize your workload to meet productivity goals in a fast-paced environment.Qualifications
Bilingual (Fluency in English and Quebecois French)
2+ years of data entry experience
Experience in banking, financial institutions, or bookkeeping (nice to have)
Strong attention to detail and accuracy in data entry
Proficiency in MS Office, particularly Outlook and Excel
Strong communication and customer service skills
Eager to learn, comfortable under pressure, and able to multi-task in a busy environment
Ability to navigate IT system issues and troubleshoot as necessarySummary
If you are a bilingual professional eager to grow your career in a dynamic environment with the possibility of extending your contract or securing a permanent position, apply today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary:

Location: Toronto, ON

Job date: Thu, 24 Oct 2024 06:59:49 GMT

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