Operations Manager – Transaction Monitoring Investigations

Job title: Operations Manager – Transaction Monitoring Investigations

Company: Westpac


Job description: Job Category: Servicing & FulfilmentJob Description:Create your best future and join Westpac as an Operations Manager – Transaction Monitoring Investigations!

  • Permanent Full-time opportunity
  • Adelaide based
  • Hybrid working model

What’s the role?The Financial Crime Surveillance (FCS) team is part of Westpac’s Risk Division and responsible for detecting, deterring and fighting financial crime. This role is part of the first line of defence for financial crime related risks such as anti-money laundering, sanctions, KYC and customer due diligence.As the Operations Manager, you will oversee a team responsible for the day-to-day operations of financial crime prevention activities focused on transaction monitoring processes, including reviewing financial transactions and customer behaviour to detect and investigate suspicious activity.Your role will involve managing and optimising the effectiveness of financial crime operations, including investigating, and mitigating risks related to money laundering, terrorist financing, and other financial crimes. You will ensure that all operational processes adhere to regulatory requirements and institutional policies, driving the team towards achieving high standards of compliance and risk management.What do I need?

  • Minimum 3 years in a leadership role within financial crime prevention
  • Experience in transaction monitoring processes
  • Strong knowledge of financial crime regulations and compliance requirements
  • Understanding of overall business processes, support systems and tools
  • Ability to utilise business metrics to manage operations and drive efficiency
  • Demonstrated experience in relationship building and management for internal stakeholders

Why join us?We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future todayTo get started, simply click on the APPLY or APPLY NOW buttonWe’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the “People with Disability and/or needing Accessibility Requirements” page on our .

Expected salary:

Location: Adelaide, SA

Job date: Sun, 08 Jun 2025 04:42:59 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck

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