Operations Manager – Southern Zone

Job title: Operations Manager – Southern Zone

Company: The Citizens Foundation


Job description: Overall Compliance Monitoring

  • Seek guidance / instructions from zonal GM, in consultation with Ops Excellence and other departments in HO and ensure further sharing with regions / areas in the spirit for best compliance
  • Ensure overall effective use of observations and data through compliance checks to bring about continuous improvement in regions / area(s)
  • Provide support to different branch heads of regions to initiate appropriate response to official requirements

Operational Efficiency

  • Implement robust data quality management practices to ensure accuracy and reliability
  • Oversee enrolment / retention strategies to optimize resource utilization
  • Manage supply chain & logistics to ensure timely & efficient resource delivery
  • Effectively handle vendors management to build / maintain strong partnerships
  • Establish communication forums and channels to facilitate seamless internal communication
  • Generate and analyze performance reports to identify areas for operational improvement

Resource Management

  • Upon instructions from higher ups including GM, communicate schools, areas & regions requirements to different departments while acting as a bridge between various departments e.g. RMD, Education, Supply Chain, Engineering, Marketing and IT
  • Verification, compilation / preparation and submission of central zone level annual reports / briefings including annual planning, RDP, NW planning, R&M, annual reviews and annual ceremonies etc. and ongoing procurement demand including R&M, centrally for all schools through concerned official in regions
  • Complete management and monitoring of R&M, fleet, logistical support, annual budget and procurement demands at Zone level for central activities / major events

Network Planning & Development

  • Alignment with Zone’s expansion plan, explore and cultivate opportunities with external partners through Regions / areas to enhance the organization’s network.
  • Contribute to strategic growth and consolidation initiatives for the organization; taking lead from areas / regions and higher ups
  • Assist regions / areas in their efforts in documentation processes for land / school acquisitions for future development, where required
  • Coordinate with government partners to align organizational goals with regulatory requirements

Data Management

  • Acquire and compile data related to operational, financial, logistics and administrative issues and forward to relevant departments; accuracy and time management be kept as hall mark
  • Ensure proper archiving of important data and it’s availability when and where required officially
  • Assist region / areas in collection, verification and resolution of data related issues (including audit and other administrative data)

Relationship / Growth Management

  • Maintains seamless communication with all departments of HO especially Ops Excellence and regions / areas, with utmost clarity and understanding the spirit of instructions
  • Forms and maintains strong working relationship with HO, regional & area teams to ensure a strong collaborative working environment
  • Develop relationship of trust of seniors as well as field teams
  • Provide requisite support to different staff of regions to comprehend and response to any unresolved issues
  • Also assist regional staff in their professional growth, where required

Quality Assurance

  • Oversee implementation of informed policies and amendments to ensure better outlook of the organization
  • In consultation with senior management, develop and execute plans for program interventions to ensure effective execution
  • Collaborate closely with education teams to align interventions with organizational goals and track to conclusive end

Required Skills

  • Proven experience in operations management, preferably in the education or non-profit sector
  • Strong leadership and interpersonal skills to effectively collaborate with internal and external stakeholders
  • Excellent organizational and problem-solving abilities
  • Knowledge of educational policies and procedures
  • Ability to analyze data & generate insights to drive operational efficiency
  • Effective communication and advocacy skills
  • Command in IT programs (excel, MS word, power point, Power BI etc)
  • Strong command over written & verbal communication, in English & Urdu
  • Success in this role requires strong organizational and leadership skills, attention to details and commitment to excellence in overall operational discourse

EducationBachelor’s in Business Administration/ Operations Management or a related fieldExperience4+ years of relevant professional experience

Expected salary:

Location: Karachi, Sindh

Job date: Thu, 07 Nov 2024 08:45:35 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck

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