Operations Coordinator – Corporate Stays

Job title: Operations Coordinator – Corporate Stays

Company: MASALTO


Job description: Position: Operations CoordinatorOperations DepartmentFreelance / Full time
Preferred Locations: Ottawa, Toronto, Montreal or CalgaryAbout Us:For over 15 years, Corporate Stays has been the trusted leader in providing exceptional temporary housing solutions across Canada. We specialize in premium, fully furnished residences that cater to the unique needs of professionals, families, and individuals in transition. Our expert team takes a personalized approach, collaborating with each guest to find the perfect match in terms of size, location, amenities, and budget.Every Corporate Stays suite is meticulously designed by our company Casa Suarez and furnished to a five-star standard, offering the comforts and conveniences of home. With a vast network of over 10,000 suites in hundreds of cities, we can accommodate any requirement, whether it’s for business travel, employee relocation, insurance claims, or extended stays.Discover a place where comfort meets convenience, where temporary feels like home. Experience the Corporate Stays difference. Globally, a team of over sixty passionate corporate housing specialists and partners hand-pick and personally manage each property to ensure that guests are offered the very best. As a full-service corporate housing provider, CorporateStays.com offers guests complimentary concierge services and worldwide guest support to provide travellers with the perfect place to stay while away from home.Overview position:We are looking for an Operations Coordinator to join our team and be the right hand of the Director of Operations. This key role involves overseeing and managing a variety of operational tasks to ensure everything runs efficiently and smoothly. The Operations Coordinator will help ensure our guests have an exceptional and seamless experience. Additionally, this role includes supervising apartment furnishings and collaborating with the concierge, reservations, and sales teams to ensure everything runs smoothly.Responsibilities:

• Manage guest relations, ensuring an outstanding accommodation experience.
• Supervise and lead housekeeping teams, ensuring cleanliness and quality standards are maintained across all properties.
• Oversee the furnishings and setup of apartments, ensuring they meet company standards and provide a comfortable, high-quality environment for guests.
• Work closely with the concierge, reservations, and sales teams to ensure seamless coordination and guest satisfaction.
• Resolve unforeseen or complicated situations efficiently and professionally.
• Work closely with the Director of Operations to ensure the success of daily operations.
• Coordinate and manage all tasks related to corporate accommodation operations, from guest arrival to departure.
• Optimize processes to improve efficiency and service quality.
• Coordinate with other departments to ensure the availability of necessary resources and equipment.
• Willingness to travel when required to different locations for operational support and management.

Requirements:

• Previous experience in operations, preferably in hospitality or corporate accommodation.
• Ability to lead teams and manage multiple tasks effectively.
• Strong problem-solving skills and the ability to handle situations quickly and efficiently.
• Excellent communication and customer service skills.
• Organized, proactive, and able to work independently.
• Preferably based in Ottawa, Toronto, Montreal, or Calgary.
• Experience managing teams and handling high-pressure situations is a plus.
• Availability to travel as needed for operational support.
• Experience with apartment furnishings and collaboration with other teams (concierge, reservations, sales) is highly desirable.

If you are an organized individual with leadership skills and a passion for delivering exceptional service, we invite you to apply and be part of our team!

Expected salary:

Location: Montreal, QC

Job date: Sun, 16 Mar 2025 08:48:29 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck