Operations Assistant – Pag-Ibig Financing

Job title: Operations Assistant – Pag-Ibig Financing

Company: Filinvest Group


Job description: FILINVEST COMPANY: FILINVEST LAND, INC.JOB SUMMARY:The Operations Assistant – Pag-Ibig Financing processes housing loan applications and service requests related to HDMF loan concerns. They ensure that HDMF financing accounts will be applied and processed for housing loans and that assigned service requests are completed within the standard processing time.QUALIFICATIONS:

• College graduate with a degree in Business Administration/Management or other related courses
• With at least 1 year of related work experience
• Willing to work in Alabang, Muntinlupa City

KEY RESPONSIBILITIES: * Processes HDMF financing and re-financing accounts within the given standard processing time, starting from printing of technical requirements until foldering of customer requirements for QA. * Effectively and appropriately communicates and assists clients through phone, email or face-to-face interaction, addressing their concerns and collecting necessary documentation and/or payments from clients for the loan to be processed within the given standard processing time. * Ensures that assigned service requests are resolved/completed within the set turnaround time. * Ensures accurate documentation of folders prior delivery to Pag-Ibig. * Sends daily productivity/accomplishment reports to the Customer Financing-HDMF Team Lead.

Expected salary:

Location: Muntinlupa City, Metro Manila

Job date: Wed, 05 Mar 2025 05:20:01 GMT

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