Officer (PM) – Housing Resources Management and Operations

Job title: Officer (PM) – Housing Resources Management and Operations

Company: Hong Kong Housing Society


Job description: Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.The Job

• Assist in combatting tenancy abuse across all HKHS rental housing estates
• Conduct hard cases of home visits and investigations of the suspected of tenancy abuse, such as non-occupation, subletting and misuse of PRH units. Gather relevant evidence and make recommendation on case decisions. Perform duties beyond regular office hours, including nighttime, weekend and public holiday, as necessary at various locations, including outdoor work throughout Hong Kong.
• Conduct cyber patrol to detect any suspect tenancy abuse cases.
• Interview tenants and household members to gather information and prepare witness statements.
• Provide assistance to prepare regular reports on tenancy abuse cases, team activities, case progress, staff attendance, and daily expenses for managers’ review.
• Assign and arrange duties for Assistant Officer/Administrative Assistant Officer to ensure that they carried out their work to meet the requirements from managers.
• Assist in on-the job training for new staff.

The Person

• Level 3 or equivalent or above in 5 subjects in the HKDSE, or equivalent; including English and Chinese, Degree / Diploma Holder preferred.
• Minimum 3 years of experience in conducting fraud investigations of any discipline is preferred
• Investigation experience on tenancy management is a definite advantage
• Candidates with different level of relevant experience will be considered for different positions
• Excellent communication and interpersonal skills
• Strong observation and assessment skills.
• Ability to work independently and collaboratively as part of a team
• Proficient in data analytics, visualization, and reporting –
• Advanced skills in Microsoft Office Suite, including developing complex Excel spreadsheets with formulas, pivot tables, and data analysis.
• Flexibility to adapt to changing schedules and priorities
• Sound knowledge of public rental housing policies and regulations is preferable.
• Experience in using Cyber patrol is a plus.
• Having a valid Hong Kong driving licence is advantageous.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.You are welcome to visit our website www.hkhs.com to learn more about us.Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

Expected salary:

Location: Hong Kong

Job date: Mon, 10 Feb 2025 08:25:13 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck