MuleSoft Systems Analyst

Job title: MuleSoft Systems Analyst

Company: TEEMA


Job description: Job Title: MuleSoft Systems Analyst
Job ID: 77011
Location: Vancouver, British ColumbiaOverview:
The Senior Systems Analyst will play a critical role in supporting both project-based and sustainment activities within the organization. The incumbent will primarily focus on the Location Remediation Project, ensuring seamless integration between source systems and Workday while maintaining data integrity and business process continuity. Additionally, this role will be responsible for the ongoing sustainment and support of existing MuleSoft integrations, including incident resolution and regression testing. The ideal candidate will possess strong technical expertise in integration technologies, the ability to engage with both technical and non-technical stakeholders, and a deep understanding of business processes.What you will be doing:Works with the EDI programmer analyst and quality assurance staff to document and facilitate Enterprise Resource Planning (ERP) and Application Programming Interfaces (API)/Enterprise Data Objects (EDO).Creates and Maintains the API/EDO business documentation within the appropriate tools.Works with the programmer analysts and quality assurance staff as a liaison for API related issues.Facilitates the implementation and maintenance of departmental and enterprise applications.Coordinates the integration of these applications with other company systems and services.Resolves complex application related failures and defects independently or in consultation with other IT professionals. Perform in-depth troubleshooting using knowledge of network/server administration, internet protocols, database architecture, and application configuration.Modifies applications and conducts testing of customizations to ensure specifications are met.Documents these changes and subsequent QA scenarios.Provides custom reporting, data analysis and extracts.Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options.Identifies, elicits, and documents business requirements, defines business rules and communicates requirements for the implementation of solutions.Performs formal system audits and develops written procedures, standards and practices to ensure a high level of availability, security, data integrity and hardware/software compatibility.Generates reports on usage metrics, overall systems and applications performance indices using industry-standard methodologies to ensure compliance with Service Level Commitments.Liaises directly and indirectly with vendors and other service owners.Researches and evaluates vendor supplied applications, develops recommendations, and implements accordingly.Analyzes and reviews existing or proposed system features and integration, security, scalability and performance requirements with clients, business analysts, and team members.Manages production and non-production application environments.- Maintains core application infrastructure, including virtual servers, networks and firewalls.Plans and performs global configuration changes or module deployments for enterprise or complex applications.Integrates vendor supplied applications with existing infrastructure and applications through custom interfaces and components.Manages small to medium sized projects and related budgets.Provides technical expertise, training, and consultation to other staff.Develops or modifies software code to meet specifications or facilitate integration.- Conducts testing of new or customized application modules to ensure application meets specifications.Develops application documentation requirements for functions, modifications, backups and operating procedures. Provides ongoing maintenance and operational support for applications.Supports application lifecycle and applies and follows appropriate change management methodologies and best practices.Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools and provides input to strategies for ongoing support and upgrade of these systems.Builds and maintains good working relationships and collaborates with others to achieve client objectives.What you must have:
Technical RequirementsExpertise in integration technologies, particularly MuleSoft.Experience with Workday, including data structures and transformation processes.Strong understanding of ETL tools and legacy system integrations.Proficiency in API/Enterprise Data Objects (EDO) development and documentation.Familiarity with network/server administration, internet protocols, and database architecture.Experience with troubleshooting complex application failures and defects.Ability to modify applications and conduct thorough testing to validate customizations.Knowledge of formal system audits, compliance, and performance monitoring.Soft Skills and ExpectationsStrong ability to liaise between technical and non-technical stakeholders.Effective communication skills for gathering and documenting business requirements.Analytical mindset for identifying business priorities and recommending solutions.Excellent problem-solving skills with a proactive approach to troubleshooting and issue resolution.Capacity to work independently as well as collaboratively in a team environment.Strong documentation skills, ensuring comprehensive and clear business and technical documentation.For more information about TEEMA and to consider other career opportunities, please visit our website at

Expected salary:

Location: Vancouver, BC

Job date: Thu, 20 Feb 2025 08:34:46 GMT

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