MS Dynamics Business Analyst, Level 2

Job title: MS Dynamics Business Analyst, Level 2

Company: Randstad


Job description: Are you a skilled Business Analyst with a passion for digital transformation? We are seeking an experienced Business Analyst to support a high-impact modernization initiative aimed at enhancing business applications and digital channels. In this role, you will work closely with stakeholders to optimize client journeys, improve operational effectiveness, and drive adoption of a modernized Microsoft Dynamics 365 platform integrated with Power Apps Portal, Outlook, SharePoint, Power BI, and MS Teams. Your expertise in business process modeling, requirements elicitation, and end-to-end traceability will be crucial in ensuring a seamless transition from legacy systems to a scalable enterprise solution. If you have 5+ years of experience in IM/IT business transformation, a strong understanding of multi-step business processes, and a collaborative mindset, we’d love to hear from you. French language skills are an asset. Apply today and help shape the future of digital innovation!*** 12 months plus 4 additional 12 months options to renew ****** Government of Canada Reliability Security Clearance required ****** Work will be remote however, some in person meetings may occur in Ottawa ***Advantages
*** Multi-year contracting opportunity working with the latest in Microsoft technologies ***Responsibilities

• Draft business requirements
• Develop business process and workflow diagrams
• Facilitate business process modelling and requirements elicitation workshops
• Develop and execute test cases and prepare reports to ensure that business processes and requirements have been delivered
• Support the development of user stories, develop user cases and definition of business rules
• Ensure full traceability of requirements across their entire lifecycle
• Participate in change impact analysis and change control activities
• Follow BA’s established approach to define, optimize and standardize business services and processes as well as the system, technology and information entities, and recommends improvements as required

Qualifications

• Experience working on medium to large scale transformation project/initiative/program with multi-step business processes affecting IM/IT
• Experience with Microsoft Dynamics CRM development; including Power Apps Portal, Outlook, SharePoint, Power BI, MS Teams, and Azure DevOps
• Experience with documentation and analysis of process models, workflow diagrams, business requirements, test scenarios and test cases
• Experience analyzing current (as-is) processes and developing target (to-be) processes
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Demonstrated ability to work effectively at all levels in an organization including Senior Leadership Teams
• Must be a team player and able to work collaboratively with and through others
• Familiarity with project management approaches, tools and phases of the project lifecycle
• French is considered an asset

Summary
If you’re qualified and interested please submit your resume and one of our experienced Recruiters would be happy to give you a call. Thank you.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary:

Location: Gloucester, ON

Job date: Sun, 02 Feb 2025 05:59:13 GMT

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