Mandarin Customer Service 中文客服

Job title: Mandarin Customer Service 中文客服

Company: Agensi Pekerjaan Talentconsult Sdn Bhd


Job description: e.target.src = ‘https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'” class=”object-contain aspect-companyBanner w-full” data-v-b40fe036>Mandarin Customer Service 中文客服FollowMYR3,500 – MYR4,500 Per Month, and +1 other locationsFresh GraduatesBe an early applicant!Posted 4 hours ago • Closing 17 Sep 2025Be an early applicant!SaveApplyRequirementsCustomer Service for a Tourism Platform

• Handling flight tickets, hotel changes, refunds, etc.

Work Location: UOA Shah Alam (near LRT Subang Jaya)Primary Markets: Taiwan

• Fluent in Mandarin (traditional chine.se writing required and Basic English communication
• Educational Requirements: SPM / UEC / IGCSE or above
• No experience needed; training will be provided
• 19 old or above
• Must be able to work in shifts, including night shifts

ResponsibilitiesJob Responsibilities:

• Possess excellent Mandarin skills, with basic English communication abilities.
• Handle customer inquiries online and provide effective solutions.
• Deliver satisfactory resolutions to customers, including amending hotel/flight booking dates or processing refunds.
• Maintain clear communication and collaboration with relevant departments.
• Work as a team to achieve KPI and SLA targets.

BenefitsBenefits:

• 14 days of annual leave & 14 days of sick leave
• KPI allowance & night shift allowance
• EPF, SOCSO, and medical claims
• Paid training provided (no experience required)
• Opportunity to work from home after three months of training, subject to good performance

SkillsFluent Mandarin Customer Service Experience Problem-Solving Communication SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Expected salary:

Location: Kuala Lumpur – Selangor

Job date: Wed, 15 Jan 2025 07:57:04 GMT

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