Manager Recovery & Customer Services

Job title: Manager Recovery & Customer Services

Company: Zameen Media


Job description: Job Brief:Zameen.com is looking to hire an experienced professional for its ‘Manager Recovery & Customer Services’ post based at Multan. The candidate will be leading a team of Recovery/Relationship Officers to ensure installment recoveries on the assigned projects. He/She will also be responsible to preserve customer relationships and will maintain recovery pipeline for visibility of expected inward cash flows.Job Responsibilities:

• Responsible for monthly cash flows in terms of installment recoveries for all the regional projects.

• Leading Documentation unit of Property Management for timely processing of agreements and working closely with Sales to ensure efficiency.

• Keeping a follow up on construction progress through relevant construction teams.

• Working closely with Legal, Marketing & Procurement teams in carrying out the agreement preparation for different projects.

• Liaison with Litigation team for any legal disputes with customers.
• Coordination with Finance & Treasury to minimize the delays in payment realization in Developers accounts.

• Close coordination with Finance for settlement of refunds.
• Ensuring smooth interdepartmental coordination.
• Timely processing of Sale Purchase Agreements (SPAs).
• Ensuring Cash Flows against monthly due installments as per payment plans Assigning projects to Recovery & CS teams.

• Liaison with internal/external stakeholders from inception to completion of assigned projects.

• Any other task assigned by HOD.

Job Requirements:

• Qualifications: Master’s or equivalent
• Experience: 8-10 Years of relevant experience with 4 years of Managerial role experience.
• Location: Multan

Hands on experience on Microsoft Office Suite especially in MS Word, Excel & PowerPoint. Candidate should have strong analytical skills & ability to work with large sets of Data is preferred. Candidate must have exceptional communication & presentation skills.

Expected salary:

Location: Lahore, Punjab

Job date: Sat, 28 Dec 2024 23:08:21 GMT

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