Manager Property Management

Job title: Manager Property Management

Company: Zameen Media


Job description: Job Brief:The candidate will be responsible for overseeing the commercial operations of the building,ensuring smooth delivery of services to all stakeholders, driving revenue andprofitability, and implementing sustainable practices.Job Responsibilities:

• Oversee CAM collection, reporting, and defaulter management.
• Manage customer relations, ensuring high occupancy through short- and long-term rental operations.
• Handle legal contracts and ensure compliance.
• Develop and implement resident engagement strategies.
• Coordinate with Head Office on ad hoc commercial assignments.
• Ensure effective communication with residents and facilitate secondary sales.
• Manage complaint resolution and ensure TATs are met according to SLAs.
• Foster relationships with vendors, affiliates, and residents to maintain smooth operations.
• Responsible for facility and property management affairs.
• Devise & Improvise SOPs related to residents and enable Administration to implement the same.
• Design and exercise control mechanisms with respects to short- and long-term tenants including access management and gate protocols to maintain quality occupancy.
• Manage collections including CAM and other commercial fees.
• Keep residents informed on contract changes or issues, ensuring retention and satisfaction.
• Collaborate on marketing campaigns to promote the property.
• Achieve targets for revenue, occupancy, customer satisfaction, and complaint resolution.

Job Requirements:Qualification: Graduation (Preferably Masters) in Management & MarketingExperience: 4-5 Years of relevant experience (Commercial)Location: LahoreOperations & Administration:

• Design & implement SOPs for optimum building operations and deploy controls to ensure a comfortable environment for the customers/tenants/guests. Business Development
• Create, develop and exploit commercial opportunities to increase the Company’s income through existing and potential new clients to target, initiate and develop business relationship

Negotiation:

• Negotiate the terms of tenancy agreements, Manage partnership with both the clients and the tenants.

Customers & Stakeholders:

• Works in a highly collaborative manner with internal and external stakeholders to effectively communicate the value proposition.

Seniority LevelMid-Senior levelIndustry

• Real Estate
• Construction
• Hospitality

Job Functions

• Business Development
• General Business
• Customer Service

Skills

• Working with Tenants
• Property Management
• Mechanisms
• Communication
• Building Operations
• Occupancy
• Operations
• Real Estate
• Residential Real Estate
• Customer R

Expected salary:

Location: Lahore, Punjab

Job date: Sat, 14 Jun 2025 22:12:43 GMT

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