Manager, Digital Products & Services

Job title: Manager, Digital Products & Services

Company: Dah Sing Bank


Job description: About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.Join our team and play a pivotal role in developing top-tier digital banking solutions that not only meet but surpass customer expectations.What’s Expected of You:

• Execute business strategies for digital banking channels and other related digital channels, including delivering new or improved digital products/services and enhancements
• Proactively explore new digital banking solutions to address pain points for the both personal and SME customers
• A commitment to creating exceptional end-to-end customer experiences on digital channels
• Involve in project life cycle for digital projects including user requirements preparation, review of User Acceptance test cases and results, preparing customer communication/ internal training, etc
• Initiate marketing campaign to drive digital adoption & usage
• Strong collaborative spirit and the ability to engage with diverse range of stakeholders

Job Requirements

• Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
• At least 5-6 years of relevant experience in digital banking service development
• Experience and knowledge in SME digital banking platform would be an advantage
• Self-starter with good problem solving skills
• Proven ability to be adaptable and with good interpersonal skills

Please note that only shortlisted candidates will be notified.

Expected salary:

Location: Hong Kong

Job date: Fri, 08 Nov 2024 08:52:57 GMT

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