Manager Business Performance

Job title: Manager Business Performance

Company: Etihad Airways


Job description: SynopsisDeliver end-to-end performance management, financial governance, and analytical support for all Product & Hospitality projects. Build robust business cases, track deliverables, and provide insights that maximise value, control cost, and improve implementation speed.AccountabilitiesPerformance Framework – Oversee the design, implementation of KPIs, dashboards, and reporting cycles for product & hospitality initiatives. Lead cross-functional teams in continuously refining these tools to ensure alignment with business objectives, facilitating data-driven decision-making at all levels.Business Cases Staregy & Execution- Lead the development and execution of financial models and scenario analyses for new concepts, ensuring alignment with both short-term and long-term strategic and commercial goals. Drive high-level decision-making by presenting actionable insights to senior stakeholders and executives.Project Tracking – Take full accountability for monitoring the performance of project timelines, budgets, and risks. Recommend and implement corrective actions for variances, ensuring projects are delivered on time and within budget while meeting quality standards.Stakeholder Alignment – Build and maintain strong relationships with key stakeholders, including Product Managers, Finance, Procurement, and Operations teams. Lead the validation of assumptions, secure buy-in, and drive approvals for key initiatives, fostering cross-functional collaboration and alignment with strategic objectives.Budget Planning – Lead the coordinatation of annual budgets, rolling forecasts, and cost-centre reviews. Provide a strategic oversight for budget allocation across the functions.Executive Reporting – Develop & deliver high-level performance reports, including monthly performance packs and board-level briefs on ROI, milestones, and risks.Process Improvement – Identify efficiency gaps; drive continuous-improvement initiatives across the delivery lifecycle.Data Governance – Ensure integrity of financial and operational data; champion BI tools for self-service insights.Contract Support – Provide analytical input for supplier negotiations and contract renewals.Education & Experience

• Bachelor’s in Finance, Business, or related field (MBA preferred).
• 5+ yrs in business performance, FP&A, or project analytics within aviation, hospitality, or similar service industry; ≥ 3 yrs managing project deliverables.
• Advanced financial modelling, KPI design, and BI/reporting skills; PMP/PRINCE2 an advantage.
• Proven ability to present complex data clearly and influence cross-functional stakeholders.

About Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!To learn more, visitRecruitment Fraud AlertBeware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Expected salary:

Location: Abu Dhabi

Job date: Thu, 19 Jun 2025 07:46:26 GMT

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