Manager Business Operations – LATAM

August 3, 2025

Full Time
Pakistan
Posted 1 month ago

10Pearls

Job title: Manager Business Operations – LATAM

Company: 10Pearls

Job description: Company Overview
10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cybersecurity, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs, and high-growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity, and successful delivery and execution.About the Role
We are seeking a proactive and results-driven Manager, Business Operations – LATAM to lead and optimize HR and Financial Operations across our regional offices in Costa Rica, Colombia, and Peru. This high-visibility position acts as a critical operational bridge between LATAM leadership and corporate HQ, ensuring process alignment, standardization, and consistent operational excellence. The role reports directly to the Director, LATAM Operations.Key Responsibilities

Serve as the main liaison between corporate HQ and LATAM teams (Costa Rica, Colombia, Peru).
Lead weekly sync-ups with LATAM leadership to enhance communication and visibility into operations.
Identify process gaps between countries and global standards; implement and drive standardization.
Improve workflows and ensure adoption of optimized procedures across regions.
Document and communicate operational enhancements effectively.
Monitor operational KPIs in HR and Finance (hiring cycle, onboarding, vendor payments, payroll, etc.).
Ensure timely issue resolution across multiple geographies.
Continuously assess and remove operational inefficiencies and bottleneck

Requirements

Minimum 5+ years of experience in business operations, preferably with exposure to HR or finance-related workflows.
Strong ownership mindset with a self-starter attitude and the ability to challenge norms and lead change.
Excellent written and verbal communication skills in English (Spanish proficiency is a strong plus).
Ability to work effectively in a cross-cultural, remote-first environment.
Comfortable working in shift hours (6:00 PM – 3:00 AM PKT).

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