Job title: Manager, Business Development & Commercial Services (MBDCS)
Company: Pan Asia Pacific Aviation Services Limited
Job description: Qualifications * Bachelor’s degree in Business Administration, Aviation Management, or a related field
- At least eight (8) years’ sales and marketing, business development and commercial services working experience within aviation industry; with which three (3) years in managerial level preferred
- Strong understanding of aircraft line and base maintenance operations and regulatory requirement
- Proven track record of achieving sales targets and driving revenue growth
- Excellent communication, negotiation and interpersonal skills
- Good command of both written and spoken English and Cantonese; fluent Mandarin is an advantage
- Ability to work collaboratively in a fast-paced environment
- A good team player with excellent communication, people management and facilitation skills with the ability to drive changes and achieve continuous business improvement
- Proactive, mature in nature, independent, self-motivated, strong analytical, problem solving and negotiation skills, customer focused and business minded
- Proficient in CRM software and Microsoft Office Suite
ResponsibilitiesManager, Business Development & Commercial Services (MBDCS), directly reporting to the General Manager (GM), is responsible for:a) Business Opportunities Identification
- research and identify new business opportunities, including new markets, growth areas, trends, customers, partnership, and services
b) Business Strategies Development
- create and implement effective business development strategies to achieve company goals and objectives
- exploring business development, projects & investment in Hong Kong or overseas
c) Client Engagement and Networking
- build and maintain strong relationships with existing customers while identifying potential customers to expand the customer base
- attend industry events, conferences, and networking functions to represent the company and build professional relationships
d) Sales and Marketing
- lead the sales process from prospecting to closing, ensuring alignment with company objectives
- conduct market research and analysis to create business strategies and identify competitive advantages
- prepare compelling proposals and presentations tailored to client needs and company capabilities and/or development
e) Contracting and Performance Tracking
- taking part in initiation and negotiation of the contract terms and preparing all business contracts
- develop, monitor and report on business performance metrics, adjusting strategies as necessary to meet targets
- perform contract performance review to monitor and evaluate the actual operation and financial performance against business case assumptions, budget, and taking actions to remedy the shortfall incurred
- renewing all business contracts before expiry
- maintaining contract file and follow up procedures as required by the Company and the Group
- ensuring any aircraft handling forms and IT systems are in line with contract terms and requirements
f) Collaboration
- Work closely with cross-functional teams, including operations, finance, business resources, quality & safety team and shareholders, to ensure cohesive strategy execution
g) Customer Services
- regularly meeting and seeking customers’ feedback and opinion on the services rendered / new services
- handling customers’ complaint and compliment
- contacting and following up with customers for Company internal requirements, e.g. aircraft handling form, credit facilities, debt repayment, interested parties declaration, etc.
h) Supplier Management
- managing the relationship with Aircraft Interior Cleaning (AIC) service providers and/or other suppliers
- overseeing and monitoring the AIC process and performance to meet customers’ requirements
- tender project management, tender preparation, development tender assessment mechanism, negotiation strategies, contracting with the AIC service providers and/or other suppliers
Expected salary:
Location: Hong Kong
Job date: Wed, 04 Sep 2024 07:59:58 GMT
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