Manager – Business Channels (Branch Strategy & Analytics)

Job title: Manager – Business Channels (Branch Strategy & Analytics)

Company: Hong Leong Bank


Job description: If you are looking to excel and make a difference, take a closer look at us…Functional (job responsibilities)

  • Engage & work together with the relevant stakeholders and counterparts towards achieving alignment and produce the final deliverables within agreed timelines.
  • Consolidate and produce the appropriate performance measurement standards, analysis and reporting ie KRA for both sales and operations staff under PFS.
  • Ensure Branch Sales & Operations KRA performance results are published to branches on time without errors.
  • Coordinate, develop and communicate all sales/product budget allocation with respective stakeholders and management team.
  • Conduct branches & sales force productivity measure and report to track performance based on goals and targets set by management.
  • Conduct annual review and analysis for branch closure, Branch Ops HC and other performance related reviews/rankings.
  • Produce quality presentations for QSBM and other branch strategy related forums on branch network related agenda for PFS.
  • Develop dashboard and enhance reports on Branches performance.
  • Monitor, measure and analyses key performance related items using the right MIS/measurement indicators/tools.
  • Manage all assigned tasks using detailed work plans to ensure smooth submission of agreed deliverables.

Managerial (team/group responsibilities)· Team Management skills are desirable as the role manages a small team of less than 5 team members.Strong personal skills are a must to engage with other peers including Senior stakeholders (Regional Managers, Business Heads, General Managers, HR etc)Organizational (organizational responsibilities) including Strategic Cost Management and Financial Goals· Responsibility to our franchise – put HLB’s long term interests first in all work agenda.· Respect the HLB culture and take an active role in the HLB community.Provide superior results for our shareholders.About Hong Leong BankWe are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.Realise your full potential at Hong Leong Bank by applying now.

Expected salary:

Location: Malaysia

Job date: Thu, 08 May 2025 05:39:14 GMT

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