M365 Specialist

Job title: M365 Specialist

Company: TEEMA


Job description: Job Title: M365 Specialist
Job ID: 80724
Location: Vancouver, British ColumbiaWhat you will be doing:Be a courageous safety leader, adhere to and sponsor safety and environmental rules and proceduresMicrosoft 365 OperationsAdminister and support Exchange Online, Teams (chat, meetings, voice), and SharePoint OnlineHandle hybrid configuration between on-prem Exchange and Exchange OnlineWork with PowerShell for administrative tasks and automationSupport tenant configuration, licensing, conditional access, and identity integrations (Azure AD)SharePoint Platform SupportFix site issues, manage permissions, and advise on governance practicesAssist with site lifecycle, retention policies, and content migration planningWork with Records and Compliance teams to ensure alignment with regulatory needsTelephony and Voice InfrastructureSupport Cisco Unified Communications Manager (UCM), Unity Connection, and gatewaysLead all aspects of Teams Phone System configuration and Direct Routing setupsResolve voice call quality, dial plans, and integration with meeting room systemsCross-Platform CollaborationCoordinate incident resolution and root cause analysis for multi-system issuesInterface with vendors and MSPs for advanced support and escalationsSupport documentation of technical configurations and SOPsContribute to platform roadmap input and transition planning where needWhat you must have:10+ years of experience in IT infrastructure and enterprise collaboration platformsITIL v4 certification or experience working in a formal service management framework (ITSM) is preferredHands-on expertise and deep proficiency in:Microsoft 365 administration (Exchange Online, Teams, SharePoint Online)Hybrid Exchange and Active Directory environmentsPowerShell scripting for automation and reportingCisco UCS (Call Manager, Unity, SIP trunking, dial plans)Teams Phone and Direct RoutingDetailed understanding of IT compliance, data retention, and identity/security policiesExperience troubleshooting across sophisticated environments (hybrid, federated, multi-vendor)Ability to produce clear documentation and provide knowledge transfer to internal staffClear communicator and positive collaborator who is able to work independently and within multi-functional teamsSpanish language proficiency is a strong assetBackground in mining, industrial, or regulated enterprise environments is beneficialFamiliarity with Microsoft Defender for M365, compliance center, and eDiscovery is considered an assetExperience supporting Managed Service Provider transitions or service stabilization projects is considered an assetFor more information about TEEMA and to consider other career opportunities, please visit our website at

Expected salary:

Location: Vancouver, BC

Job date: Sun, 15 Jun 2025 04:21:56 GMT

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