Logistics Co-Ordinator

Job title: Logistics Co-Ordinator

Company: SAM Mouldings


Job description: Logistics Co-OrdinatorWorking at SAM MouldingsSAM is the UK’s leading manufacturer of interior and exterior MDF mouldings. We produce skirting and architrave, door linings, windowboard, stair accessories, kitchen mouldings, picture frame mouldings, cladding, fascia and soffit, decorative bargeboard and window components. These products come in a variety of finishes including primed and unprimed, fully finished or wrapped in paper, PVC or real wood veneer.Founded by Sam and Julienne McCrea in 1990, the company remains a family-owned business. We have strong core values of teamwork, integrity, respect, and loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004 we were the first manufacturing company in the world to achieve Investors in People Champion status.SAM Mouldings is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.Reporting to the Transport Manager, you will be working within a busy Logistics Department, liaising closely with other internal team members, departments, external hauliers and customers to ensure delivery to all customers on time, efficiently and within budget.Hours of workMonday to Friday – 8:30am to 17:00pmAbout the roleJob Responsibilities include:· Liaise with customers and hauliers to ensure all orders are delivered on time, in full, efficiently and within budget.· Scheduling & Planning – daily/weekly route scheduling / planning of haulage work through England & Wales.Finance – improve the margins currently being achieved from the transport planning.· Answer and effectively respond to customer enquiries via telephone and emails.· Prepare loading summaries and delivery notes and update systems accordingly.· Liaise with scheduling function daily regarding shortages and priorities.· Delivery management, including booking in deliveries, liaising with hauliers to ensure delivery on time and updating necessary systems and spreadsheets.· Liaise with subcontractors regarding the collection of goods· Effectively deal with internal and external customer enquiries regarding delivery and liaise with relevant sources to effectively respond to queries including PODs.· Liaise with internal team members and hauliers to ensure trailers are available when required, loads are picked up and rebook deliveries with customers if required.· Ensure all Cost of Quality issues are addressed within agreed time frames, including raising and monitoring of Goods returns and claims and updating the system.· Deal with haulage related administrative work and analysing haulier performance.· Any other duties as requiredAbout the companySAM is the home of MDF mouldings, trusted to provide a reliable and personal service – sustainably manufacturing and delivering the finest quality and widest range on time every time.Required Criteria

• GCSEs in Maths and English (A-C)
• Proficient in Microsoft Office suite (Excel, Word, Outlook & Teams).
• Professional with strong interpersonal skills.
• Good initiative & problem-solving ability.
• Health & Safety focused
• Excellent GB Road and Transport network understanding
• At least 6 months office/administrative experience in a Transport/Logistics Department

Desired Criteria

• At Least 3 years’ experience in an equivalent position in a fast paced, logistical environment.
• Dealing with Class 1 & 2 HGV Drivers & CPC Management
• Familiarity with transportation management systems and 3PL operations is highly desirable.
• Knowledge of driver’s hours is beneficial but not essential
• Working towards gaining the Transport Manager CPC
• Forklift License

Skills you’ll need

Expected salary: £30000 per year

Location: Coventry

Job date: Fri, 04 Jul 2025 07:54:02 GMT

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