Logistic Customer Service

Job title: Logistic Customer Service

Company: EMPIRE LINK SERVICE SB


Job description: MohonKelayakan

• Logistics Knowledge: Understanding of logistics processes, shipping methods, and relevant regulations.
• Technical Skills: Proficiency in using relevant software and systems for order management, shipment tracking, and documentation.
• Organizational Skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines.

Tanggungjawab

• Responding to customer inquiries via phone, email, or chat.
• Providing timely and accurate information regarding order status, shipment tracking, and delivery timelines.
• Resolving customer issues, complaints, or disputes in a professional and efficient manner.
• Monitoring and tracking shipments to ensure on-time delivery.
• Coordinating with internal teams (e.g., warehouse, transportation) and external partners (e.g., carriers, vendors).
• Preparing and maintaining accurate records of shipments, invoices, and other relevant documentation.
• Generating reports and providing data analysis to improve logistics processes.

Manfaat

• Working hours: Mon-Fri 8.30am-5.30pm
• Saturday 8.30am-12.30pm
• Location: Putra Heights, Subang Jaya (3mins walking distance to lrt)
• Competitive salary
• Paid time off and holidays
• Opportunities for professional development and advancement
• Supportive work environment with a collaborative team

KemahiranKnowledge of Logistics Attention to Detail Communication Skills Time Management Problem-Solving SkillsPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Expected salary:

Location: Subang Jaya, Selangor

Job date: Fri, 04 Apr 2025 22:58:48 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck