Library Assistant Client Services | Kaiāwhina Whare Pukapuka

Job title: Library Assistant Client Services | Kaiāwhina Whare Pukapuka

Company: Porirua City Council


Job description: We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Library Assistant Client Services | Kaiāwhina Whare PukapukaPorirua libraries offer a range of library services, collections, leisure activities and spaces to the residents of Porirua City. Our libraries are welcoming, vibrant and varied workplaces with a strong community focus. Our library staff support literacy, and promote knowledge, information gathering, research and study, and our resources include Māori, Pacific and heritage and genealogy collections.The library client services team offers a range of services to the residents of Porirua City. This role participates in the life of the community by providing stellar customer service daily.All about the roleThis role has primary responsibility for the delivery of Housebound services to library members.In addition you will be responsible for:

• Supporting the delivery of customer focused, innovative and effective library services at Porirua Library
• Creating a welcoming and stimulating environment for visitors to the library
• General front desk duties such as answering customer queries, issuing and returning items; assisting with public use computers, printing and scanning documents.
• Shelving returned items
• Assisting with the opening and closing of the library as needed.
• Relieving branch staff as required. Porirua library has branches in Titahi Bay, Cannons Creek, Whitby and Pukerua Bay.

About youThe best person for this role continually seeks to improve the quality of services offered by Porirua Library. Customer service and problem solving are their passions.You’ll need to show us that you:

• have previous experience working in a library or similar customer service environment
• are comfortable with personal technology such as smart phones and e-readers
• are able to help people with computer use
• are organised, reliable and committed to working as part of a team
• are methodical and conscientious in your approach to work
• It would be a bonus if you are working towards a library qualification
• A driver’s license is desirable
• Knowledge of a language other than English used in the Porirua Community would be advantageous.

This role offers a diverse range of daily activities and will keep you on your toes. It would be fabulous if you have experience working in an events environment and have a passion for Porirua City.You’ll need to show us that you:

• have proven events management experience
• have excellent organisational skills along with the ability to establish priorities and meet deadlines
• have a creative streak
• have an understanding of Health and Safety legislation
• can work flexible hours
• will foster meaningful and positive working relationships.

What you need to do nowCome and join our busy and engaged Libraries team and be part of our welcoming and engaging environment. To find out more about working for Porirua CityPlease contact Sarah Smith 042 373 813 if you have questions about the role.Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion. We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we’ll do our best to get you sorted.Applications need to be received via our Careers Portal by Monday 2 June 2025.We will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!SharePermanent Full TimeJob no: 2025-5596Location: PoriruaClosing Date: Monday, 2 June 2025

Expected salary:

Location: Pukapuka, Auckland

Job date: Tue, 20 May 2025 02:42:21 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck