Lead / Senior Investigator – Complex Investigation and Reviews

Job title: Lead / Senior Investigator – Complex Investigation and Reviews

Company: NHS


Job description: To lead a new Legal & Risk service undertaking complex employee relations investigations, cultural reviews and assessments, report writing, team interventions and facilitating bespoke training working autonomously guided by organisational policies.Main duties of the jobo To oversee and undertake investigations for all matters relating to clinical and non-clinical employees such as disciplinary, grievance, bullying and harassment and any other matters which may involve an investigation.o To analyse information often of a highly confidential and sometimes distressing nature and be expected to attend Disciplinary and/or Appeal Hearings to present cases to a panel with the support from a Workforce Advisor.o Ensure that all aspects of employee relations issues are dealt with in a timely and appropriate manner.o To create and maintain strong working relationships with key stakeholders and identify areas for collaboration.o To provide subject matter expertise as and when required.o To advise and sit on relevant working groups, providing advice to Workforce Directors and NHS Employers in relation to All Wales issues and policies.o To work with the wider team to draw upon available evidence to advise on preventative action that NHS Trusts and Local Health Boards can implement in relation the recent introduction of the Worker Protection Act.o To deliver Board and wider team development sessions in relation to risk management of cultural issues.We pride ourselves on our relationships with our clients and the quality of our service. The post holder will be expected to build strong client relationships quickly and to be able to work at pace. We are committed to innovation and efficiency. We play a key role in delivering change across Wales.About usAt NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.Excellent customer service is something we strive for, for both our internal and external customers.Offeringa comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visithttps://nwssp.nhs.wales/working-for-us/NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.Date posted11 April 2025Pay schemeAgenda for changeBandBand 8bSalary£63,150 to £73,379 a year per annumContractPermanentWorking patternFull-time, Flexible working, Home or remote workingReference number043-AC058-0425Job locationsCompanies HouseCrown WayCardiffCF14 3UBJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in TracPerson SpecificationQualifications/KnowledgeEssential

• Postgraduate degree in Human Resource Management or equivalent experience.
• Registration with relevant professional body ( e.g. CIPD)
• Highley specialist knowledge of investigations, intersectionality and external landscape through additional training.
• Evidence of continuing professional development

Desirable

• Willingness to undertake legal qualification.
• NHS Background
• Understanding of partnership working
• Coaching qualification.
• Mediation qualification

ExperienceEssential

• Experience of dealing with organisational risk and complex concerns in the workplace.
• Experience working cross-organisationally.
• Evaluating impact of culture interventions.
• Experience of collaborating with a range of stakeholders.
• Evidence of building networks and engaging people professionals with new learning.
• Design and planning of learning content.
• Facilitating learning or training.
• Policy redesign and implementation.

Desirable

• Experience working at a national level.
• Senior Leadership experience.

Skills and AttributesEssential

• IT Skills/Computer literate to include the ability to learn new technologies and IT introduced.
• Ability to strategically influence and engage.
• Ability to communicate in all formatsin plain English, to include report writing, with staff, directors, Welsh Government officials and minister on complex issues.
• Ability to navigate complexity and contention.
• Conscientious, confident, flexible and professional approach to work.
• Ability toprioritiseandorganiseown work whilst being available to support others in the team.
• Ability to recognise own capabilities
• Abilityand enthusiasmto train, mentor and professionally supervise more junior members of the team.
• Ability and enthusiasm to grow the work of the department and to build on and broaden the team’s reputation within and outside the NHS.

Desirable

• Experience of writing reports suitable for senior and executive level audiences
• Experience of using social media to promote individual professional achievements and to enhance the firm’s reputation
• Experience of attending Tribunals as a witness.

OtherEssential

• Willing to undertake further professional development
• Able to be mobile within a geographical area.

Desirable

• Welsh speaker (Level 1) or willingness to work towards

Person SpecificationQualifications/KnowledgeEssential

• Postgraduate degree in Human Resource Management or equivalent experience.
• Registration with relevant professional body ( e.g. CIPD)
• Highley specialist knowledge of investigations, intersectionality and external landscape through additional training.
• Evidence of continuing professional development

Desirable

• Willingness to undertake legal qualification.
• NHS Background
• Understanding of partnership working
• Coaching qualification.
• Mediation qualification

ExperienceEssential

• Experience of dealing with organisational risk and complex concerns in the workplace.
• Experience working cross-organisationally.
• Evaluating impact of culture interventions.
• Experience of collaborating with a range of stakeholders.
• Evidence of building networks and engaging people professionals with new learning.
• Design and planning of learning content.
• Facilitating learning or training.
• Policy redesign and implementation.

Desirable

• Experience working at a national level.
• Senior Leadership experience.

Skills and AttributesEssential

• IT Skills/Computer literate to include the ability to learn new technologies and IT introduced.
• Ability to strategically influence and engage.
• Ability to communicate in all formatsin plain English, to include report writing, with staff, directors, Welsh Government officials and minister on complex issues.
• Ability to navigate complexity and contention.
• Conscientious, confident, flexible and professional approach to work.
• Ability toprioritiseandorganiseown work whilst being available to support others in the team.
• Ability to recognise own capabilities
• Abilityand enthusiasmto train, mentor and professionally supervise more junior members of the team.
• Ability and enthusiasm to grow the work of the department and to build on and broaden the team’s reputation within and outside the NHS.

Desirable

• Experience of writing reports suitable for senior and executive level audiences
• Experience of using social media to promote individual professional achievements and to enhance the firm’s reputation
• Experience of attending Tribunals as a witness.

OtherEssential

• Willing to undertake further professional development
• Able to be mobile within a geographical area.

Desirable

• Welsh speaker (Level 1) or willingness to work towards

Expected salary: £63150 – 73379 per year

Location: Cardiff

Job date: Sun, 13 Apr 2025 00:46:20 GMT

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