Lead Business Analyst

Job title: Lead Business Analyst

Company: Delta Air Lines


Job description: About Delta Air LinesAbout the CompanyDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortune’s Top 50 Most Admired Companies list. The company’s strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIME’s inaugural list of the “World’s Best Companies,” coming in at No. 12 – the only U.S. airline in the top 155. TIME’s award is based on three criteria: employee satisfaction, revenue growth and sustainability.Delta’s people-first culture continues to be recognized, earning the airline a spot on Fortune’s 100 Best Companies to Work For® list for the fifth year. Delta is the only airline included on the 2024 list.Additionally, Delta earned a coveted spot, on Fast Company’s list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.About the Delta Technology Hub (DTH), BangaloreDelta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.Job DescriptionJob Responsibilities:

• Maintain features/stories in the Agility tool to ensure feature/stories are aligned with business priorities.
• Understand complex business requirements and can probe for detailed requirements to create features and story.
• Ability to clearly communicate requirements to IT and partner with IT to deliver quality solutions.
• Assist in developing business specifications as needed.
• Coordinate with technical team to review specifications with business, explain the design and obtain approval of specifications/requirements.
• Assist developers by responding to questions and clarifications.
• Assist business in developing test cases, test scripts and test plans.
• Assist business in performing integration and user acceptance testing.
• Provide guidance to Business Owners during testing cycles and approval process
• Coordinate issue resolution with defects and issues identified by customer during integration testing, and post go-live.
• Update all features/stories post go-live with all the necessary documentation.
• Maintain professional and good working relationships with Business Owners and IT Service Delivery team.
• Coach, mentor and provide technical guidance to junior members of the team

Job Requirements / Qualifications and Skills:

• Bachelors Degree in Computer Science or a related field
• 6+ years of business analysis experience in SAP HR
• Experience with Digital IA Agility tool (Jira/Confluence)
• Demonstrated capability to analyze business processes, create business requirements documents, and deliver effective and efficient business process improvements.
• Effective communication and interpersonal skills
• Independent with high initiative
• Strong problem solving and analysis skills
• Strong understanding over high level business processes
• Data migration experience helpful
• Ability to thrive in a fast-paced business environment
• Able to work in stressful situations
• Ability to manage multiple concurrent activities
• Experience with Employee Central a plus
• Mentor other junior members in the team.

Preferred Qualifications and Skills:

• Data migration experience helpful
• Experience with Employee Central a plus

ID: DELRB05

Expected salary:

Location: Bangalore, Karnataka

Job date: Sun, 23 Mar 2025 08:02:42 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck