Lead Business Analyst

Job title: Lead Business Analyst

Company: Delta Air Lines


Job description: About Delta Air LinesAbout the CompanyDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2023, Delta was named the World’s Most Admired Airline by , with the company ranking No. 1 across the board in the industry for values including innovation and people management. Delta also rated higher than any other airline on the overall list of Most Admired Companies, climbing to No. 12 this year.Job DescriptionJob Responsibilities:

• Maintain features/stories in the Agility tool to ensure feature/stories are aligned with business priorities.
• Understand complex business requirements and can probe for detailed requirements to create features and story.
• Ability to clearly communicate requirements to IT and partner with IT to deliver quality solutions.
• Assist in developing business specifications as needed.
• Coordinate with technical team to review specifications with business, explain the design and obtain approval of specifications/requirements.
• Assist developers by responding to questions and clarifications.
• Assist business in developing test cases, test scripts and test plans.
• Assist business in performing integration and user acceptance testing.
• Provide guidance to Business Owners during testing cycles and approval process
• Coordinate issue resolution with defects and issues identified by customer during integration testing, and post go-live.
• Update all features/stories post go-live with all the necessary documentation.
• Maintain professional and good working relationships with Business Owners and IT Service Delivery team.
• Coach, mentor and provide technical guidance to junior members of the team

Job Requirements / Qualifications and Skills:

• Bachelors Degree in Computer Science or a related field
• 6+ years of business analysis experience in SAP HR including Employee Central or ECC.
• Experience with Digital IA Agility tool (Jira/Confluence)
• Demonstrated capability to analyze business processes, create business requirements documents, and deliver effective and efficient business process improvements.
• Effective communication and interpersonal skills
• Independent with high initiative
• Strong problem solving and analysis skills
• Strong understanding over high level business processes
• Data migration experience helpful
• Ability to thrive in a fast-paced business environment
• Able to work in stressful situations
• Ability to manage multiple concurrent activities
• Experience with Employee Central a plus

Preferred Qualifications and Skills:

• Data migration experience helpful
• Experience with Employee Central a plus

ID: DELRB03

Expected salary:

Location: Bangalore, Karnataka

Job date: Sun, 12 Jan 2025 08:55:42 GMT

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