Job description: Spotter is a fast growing trucking startup based in the US. You will be working in a high energy environment with a diverse pool of co-workers from all around the world.The RoleJob Overview:We are looking for a proactive and detail-oriented Junior Dispatcher to support our USA trucking operations. This role involves coordinating transportation activities, communicating with drivers and brokers, and ensuring the timely delivery of shipments.Key Responsibilities:
Dispatch Coordination: Assist in scheduling and routing shipments to ensure efficient and timely deliveries.
Driver Interaction: Maintain regular communication with drivers, providing instructions, updates, and support throughout their routes.
Broker Communication: Engage with brokers to provide shipment updates, address inquiries, and resolve any issues related to transportation.
Issue Resolution: Address and resolve transportation issues or delays by coordinating with drivers, brokers, and internal teams to find effective solutions.
Documentation: Ensure accurate and timely completion of all relevant dispatch and transportation documentation.
Reporting: Monitor dispatch operations and prepare reports on performance, issues, and overall efficiency.
Customer Support: Provide excellent service to clients and stakeholders, addressing their needs and ensuring high levels of satisfaction.
Working Hours:
Main business hours are based on Chicago time.
Ideal ProfileQualifications:
Fluency: Proficiency in English, both written and verbal.
Experience: Experience with cold calling, sales, or a related field is preferred. Advantageous to have experience in trucking or after-hours driver support.
Technical Requirements:
Internet Connection: Reliable, high-speed internet connection.
Headset: High-quality headset with clear audio (no distortion).
Computer Specifications: Adequate computer with good RAM; slow or outdated equipment will not be suitable. Technical requirements will be assessed during the interview process.
Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with drivers, brokers, and internal teams.
Organizational Skills: Excellent organizational abilities with the capacity to manage multiple tasks and priorities efficiently.
What’s on Offer?
A role that offers a breadth of learning opportunities
Opportunity within a company with a solid track record of performance
Flexible working options
Expected salary:
Location: Oman
Job date: Sun, 16 Feb 2025 04:08:02 GMT
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