Job title: IT Functional Junior Analyst
Company: Air Liquide
Job description: How will you CONTRIBUTE and GROW?The BSC Support Analyst provides high quality, secure technical and functional support on current and
future applications that generate business value for Air Liquide internal and external customers. The
analyst will be part of a team that is responsible for providing “24 x 7 x 365” application maintenance and
management support for Air Liquide’s operations in the Americas hub. This position will perform incident
management for in-scope applications, ensuring the incident is managed throughout its life cycle until the
issue is closed. The BSC support team performance will be measured via ticket and performance based
KPIs.Primary Duties and Responsibilities
■ Provides Level 1, 2 and 3 support for in scope applications
■ Supports maintenance, patching and release management processes
■ Performs limited enhancement work, as needed
■ Handles ad hoc data requests
■ Performs system administration■ Follows and enforces Air Liquide’s change management processes
■ Performs system analysis; reviews and corrects errors
■ Provides technical assistance, problem resolution and troubleshooting support
■ Works with various stakeholders to deploy software solutions
■ Produces technical documentation as required
■ Upgrades and maintains software environmentsAre you a MATCH?Qualifications
Education, Training or Certification Requirements
Our Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Expected salary:
Location: Argentina – Munro, VIC
Job date: Wed, 19 Mar 2025 08:42:38 GMT
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