Job title: IT Business Operations and Strategy Manager
Company: CITADEL Pacific Ltd.
Job description: Job Summary:
Accountable for the delivery of all IT projects across the Group in close collaboration with IT and Delivery Managers
Lead the continuous development and articulation of the IT strategy, synthesised in an integrated view including planning elements and investment portfolio
Responsible for the establishment, management and continuous improvement of a project methodology incorporating structures, standards, processes, documentation, tools, and reporting, with the goal of delivering every project on time, within budget and within scope
Set project planning standards to determine the resources and schedule required to deliver strategies, and facilitate a process to allocate budget and human resources to the portfolios, including managing dependencies across teams
Ensure successful delivery of IT programmes and projects by providing oversight, review and quality assurance, measured through KPIs
Ensure all projects are supportable, have a clear support model structure and appropriately transitioned to the Delivery and Operations team
Responsible for making sure that every project has an approved business case, and a post implementation review is conducted timely to assess value creation of projects
Where required, directly manage projects as project manager
Lead organisation to adapt different project management methodologies such as agile, devops, scrum or waterfall as appropriate in project implementations
Overall responsible for IT Budget Planning and management of IT expenditures
Responsible for the development and retention of a highly motivated and skilled team
Act as deputy to Chief Information and Technology Officer as and when necessary
Job Qualifications:
Bachelors Degree in Information Technology or equivalent; with project management certification
Minimum 15 years of IT Management Experience
Past roles as a CIO, IT Business Partner, Programme Director, Programme Manager
Extensive experience in Project Management, Agile, DEVOPS methodologies preferred
Experience in IT Service Management
Able to work independently and as a self-starter
Excellent verbal and written communications skills
Functional / Technical Competencies
Duties and Responsibilities:
Manage risks that might impact portfolio delivery
Perform and direct interventions on projects that are not delivering as promised. Implement risk-based approach to prioritise management attention and intervention on high-risk projects
Manage project interdependencies and set priorities with IT and Delivery Managers
Maintain strategic partnership with key/major vendors
Line manage the Project Management skill pool. Ensure project managers are planning, executing, and controlling projects appropriately, including compliance with standards and methodologies
Lead strategic risk management, competitive intelligence and benchmarking activities
Develop and retain a highly motivated and skilled team
Work with IT and Delivery Managers to insure proper resourcing strategy (including 3rd parties) and execution of projects
Oversee creation and maintenance of project scope documents to ensure effective planning and define and manage risks, performance, roles, resources, communications, and quality
Ensure accurate latest estimates and contingency that are managed against agreed project budgets
Facilitate regular meetings with project team to have traction of project deliverables; provides monthly status update to Steering Committee/Project Sponsors
Ensures adequate and timely Project Close-out report and lessons learnt
Assist with project slate development including project approach and estimation
Establish and oversee strategy/project change control processes
Develop IT strategy and plans to deliver improved value to business
Vendor/Supplier Relationship Management
Stakeholder Management
Expected salary:
Location: Taguig City, Metro Manila
Job date: Wed, 11 Jun 2025 22:44:02 GMT
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