IT Auditor, Internal Controls Assurance

Job title: IT Auditor, Internal Controls Assurance

Company: QBE Insurance


Job description: Primary Details Time Type: Full timeWorker Type: EmployeeBased in Manila and or Cebu and reporting to the Team Lead, Internal Controls Assurance, this role
will undertake IT control audits across the Global QBE Finance environment, whilst also assisting with standardizing the process and control documentation across Finance.This role will require incumbents to use judgement to assess the operating effectiveness of IT controls, evaluate the adequacy of supporting documentation, and challenge Group and divisional Finance and IT teams to remediate control deficiencies. This will require experience and understanding of IT financial controls and an ability to distinguish what is acceptable and what is not.This role also has a dotted (matrix) reporting line into the Head of Group Finance Operational Risk & Assurance.Primary Responsibilities1. Strategy and Planninga. Active understanding of QBE and the role of the GSSC within the QBE Group.b. Proactively monitor the testing universe and related risk profiles and recommend changes and updates.c. Ensure that review work is aligned with the assurance methodology.d. Monitor and address regulatory requirements relating to ICA and support ICA audits designed to address regulatory requirements, if any.e. Key Performance Indicators:i. Positive feedback from GSSC and onshore stakeholders, finance department control owners and from GIA audit teams.ii. Stakeholder feedback sought and acted upon.iii. Constructive and timely provision of advice to other ICA teams undertaking reviews.iv. Regular review and update of regulatory requirements.2. Policy, Process and Proceduresa. Deliver assigned work to expected quality and in line with assurance methodology and professional standards.b. Identify and propose improvements to the assurance testing programs.c. Actively and effectively uses related assurance technology, including WDesk, on as required on reviews and engagements.d. Effective and efficient management of resources, time, and budgets.e. Compliance with GSSC and QBE policies.f. Key Performance Indicators:i. Audits completed in a timely manner and to an acceptable standardii. All process documentation is up to dateiii. Peer review resultsiv. Positive manager feedback3. Environmental Awareness/Customer Focusa. Build and maintain effective ongoing working relationships within the GSSC to understand needs and manage expectations.b. Evaluate the efficiency and effectiveness of business operations and processes.c. Demonstrate customer service approach so that issues can be dealt with professionally and recommendations be made that are relevant, commercial, and sound.d. Collaborate with key stakeholders by sharing knowledge and delivering against audit requests and inquiriese. Demonstrate sound and up to date knowledge of the GSSC’s operations, insurance & BPO industry, and relevant regulatory requirements.f. Key Performance Indicators:i. Positive customer feedbackii. Control recommendations actioned timelyiii. Active input to ICA audit planning4. Technical Performancea. Demonstrate good knowledge and understanding of IT technologies and IT operational standards in the conduct of assigned work.b. Advanced use of technology i.e. audits and other QBE standards to deliver reports.c. Experience across each of the IT General Control Domainsd. Complete Group and Divisional IT assurance assignments so that supervision can be kept to a minimum.e. Prepare detailed working papers so that work performed is evidenced easily re-perform-able and issues are appropriately identified.f. Draft clear, factually accurate, and concise reports for review by the Senior Manager, Financial Controls Assuranceg. Apply professional and accounting judgement to not only assess the performance of controls but also evaluate the adequacy and completeness of the supporting documentationh. Make judgments on the effectiveness of controls and suggest improvements.i. Challenge Group and Divisional Finance and IT teams to remediate control deficiencies.j. Review work and provide technical knowledge and guidance to ensure the adequacy of the review proceduresk. Examine reports and related documentation, and demonstrate an attention to detail, to ensure achievement of business objectivesl. Conduct effective and efficient engagement meetings.m. Conduct special investigation reviews and ad hoc requests as needed.n. Deliver all scheduled reviews on time and to budget.o. Key Performance Indicators:i. Audits completed in a timely manner and to an expected ICA standardii. Minimal re-write or additional queriesiii. Control recommendations actioned timelyiv. Peer review resultsv. Positive manager feedback5. People Managementa. This is not a role with people management responsibilities. However, it is expected that this role will undertake a leadership position on GSSC-based audit assignmentsb. Seeks to be highly productive, including proactive management of personal utilization in coordination with the ICA team.c. Develop and maintain effective working relationships.d. Professional, respectful, and sensitive to interactions with others across Finance and broader, in line with QBE DNA values.e. Key Performance Indicators:i. Formal feedback provided to team membersii. Transfer knowledge of GSSC systems and processes to other members of the Internal Control Assurance team.Required QualificationsEducation: Bachelor’s Degree or equivalent combination of education and work experience Experience: 3 years relevant experienceLicenses/Certifications: Relevant qualifications in IT, or IT assurance or equivalent (i.e. Certified Information Systems Auditor)Preferred Competencies/Skills

• Ability to work independently, with limited direction and guidance, and provide appropriate coaching to other ICA team members.

• Strong verbal and written communication skills, to effectively present to peers and management.

• Ability to persuade others, sell ideas and obtain management buy-in for constructive change.

• Well-developed analytical and problem-solving skills

• Experience in performing multiple projects and working with varying team members.

• Adaptable to change and able to work in a high changing environment

• Use of desktop applications, including data analysis tools

Preferred Qualifications – Education / SpecificsEducation: Bachelor’s Degree or equivalent combination of education and work experienceEducation Specifics: Bachelor of Science in AccountancyExperience

• At least 3-5 year experience in an IT or IT assurance role Licenses/Certifications

• Relevant qualifications in IT, or IT assurance or equivalent (i.e. Certified Information Systems Auditor)

• Desirable – Additional specialist vendor certifications

Preferred Knowledge

• In depth knowledge of an IT process or technology specialist

• Good knowledge of other IT operational processes and technologies, relating to IT Governance, Strategy and Architecture, Application Development and Maintenance, Infrastructure/ Service management and Information Security.

• Knowledge of IT audit processes and approaches.

• Basic knowledge of IT frameworks including COBIT, ITIL, ISO27001, NIST, etc.

• Data analytics.

• Good knowledge of IT industry, internal audit principles, and risk management principles

• Strong understanding of risk and internal control concepts, relating to insurance business processes, BPO in general, and risk management.

• Understanding of internal auditing standards, governance frameworks and risk assessment practices.

• Understanding of basic aspects of accounting and financial reporting.

• Basic understanding of Philippines regulatory environment, including basic compliance obligations. • Desirable – Prior industry experience in financial services and insurance.

Skills: Accounting, Communication, Counseling Services, Critical Thinking, Customer Service, Financial Data Reporting, Financial Management, Financial Management System (FMS), Intentional collaboration, Managing performance, Meeting Management, Process Improvements, Risk Management, Self Motivation, Stakeholder ManagementHow to Apply:To submit your application, click “Apply” and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Expected salary:

Location: Philippines

Job date: Fri, 06 Jun 2025 22:47:42 GMT

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