Invoice to Cash Manager

Job title: Invoice to Cash Manager

Company: AVEVA


Job description: AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at .For more information about our privacy policy and how to manage cookies, visit our .Job Title: Invoice to Cash ManagerLocation: Kuala LumpurEmployment Type: Full timeJob purpose:
Build, manage and drive a high performing I2C function across the Kuala Lumpur Shared Service Centre. Providing standardised service delivery for the countries in scope of the SSC, ensuring high quality deliverables resulting in strong customer service.
Ownership and delivery of the plan to continuously improve and evolve the Shared Services.Key accountabilities and decision ownership:Projects and StrategyThe main focal point of the I2C function for managing finance transition projects and continuous improvement projects which impact the I2C function.Management of the projects includes but not limited to planning, resourcing, knowledge transfer, readiness assessment and issue resolution.Collaborate with the Process Ownership team and SSC counterparts to ensure alignment of SSC processes with global processes and best practice.Service DeliveryConduct regular reviews of internal controls, risk, and control matrices (RACM) in conjunction with Internal audits.Review policies and ensure adherence including identification of areas for improvement. Implement corrective actions and enhancements based on control reviews and audit findings.Manage escalations to address and resolve issues related to the I2C function.Manage the closure of disputed debts, collaborating with finance and business teams to resolve the issues and collect the cash.Identify the root cause of the disputes using the appropriate channels to ensure that action owners are identified to reduce future issues around debt collection.Lead, monitor and improve the performance and efficiency of the I2C function using the Key Performance Indicators (KPI’s) and associated reports.Maintain the service catalogue for the I2C function. Identify the gaps in services with an action plan to address. Ensure that the catalogue is consistently operated with no regional nuances.Build and maintain strong relationships with stakeholders. Communicate effectively with stakeholders to understand their requirements and expectations, ensuring alignment to the functional and organisational goals.To manage the I2C team for all entities and countries that are in scope.People ManagementLead the overall target setting for the I2C team and set clear objectives, aligning them with functional and organisational goals.Manage Direct Reports and their teams, monitoring performance, providing feedback, addressing capability issues.Ensure career development and training is in place across the team with clear succession plans and resource rotations to facilitate the team growth.Ensure full team is recruited with cross training to minimise gaps in service delivery.Overall responsibility for recruitment, training and management of a team to maximise the SSC I2C team full potential.Continual assessment of team structuresSkills, know-how and experience:Must have:Proven experience (at least 3 years) in a similar role within a finance shared service centreExperience of leading and managing a team including team development and career managementIn-depth knowledge of I2C processes, including controls and compliance requirementsProven track record of using KPI’s to improve performanceAble to operate comfortably at a detailed as well as a strategic level.Excellent communication and interpersonal skillsProficient in utilising ERP systems and other I2C related softwarePreferred:Additional language capabilityProject Management experienceTechnical / professional qualifications:Finance degree or Professional qualification.Strong MS Office, Excel, and ERP knowledge as well as experience in the Business and Accounting systems used in the function.Direct reports:Team of up to 2 Team LeadsIndirect reports:Team of up to 20 Team membersKey Stakeholders:Global Process OwnersRegional Process OwnersRegional VP’sRegional Finance ControllersCommercial OpsGroup Accounting teamInternal AuditControlsTransformation TeamFinance at AVEVAOur team of almost 500 Finance professionals are central to AVEVA’s £1bn+ business. We cover everything from procurement and FP&A to sales forecasting and internal risk management, and we’re playing a leading role in our company’s transition to a subscription-based business model.AVEVA is laying the groundwork for serious, sustainable growth, meaning there’s a lot for the team to do – and a lot of interesting opportunities. We’ve got a skilled and well-staffed team, strong leadership with a clear vision, and a big role to play in the business’s transformation: it’s a great time to be joining us!Find out more:AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Expected salary:

Location: Kuala Lumpur

Job date: Wed, 12 Mar 2025 23:12:49 GMT

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