Invoice Specialist

Job title: Invoice Specialist

Company: Calero-MDSL


Job description: JOB SUMMARYCalero, the leading technology expense management solution for complex enterprises, is looking for an Invoice Specialist in our Rochester office, Phoenix office or remote. Reporting to the Invoice Consultant, you will be responsible for obtaining, chasing, and loading invoices across multiple platforms and clients. This role is an integral, customer facing, collaborative, results oriented position where you will be provided with training opportunities and given a real chance to impact the operations of the organization. You will become the key contributor to the initial loading Service Level Agreements (SLA). The key activities are to ensure that the invoices are entered into the system in adherence to our client specific requirements.ESSENTIAL JOB RESPONSIBILITES

• Prepare and load client’s telecom invoices as per SLA requirements for each customer
• Validate accuracy of invoice data entered; invoice date, vendor remit, expense/charges, invoice amount and accounting distributions, note invoice for variances and validation completed
• Identify and collect missing invoices as assigned
• Monitor all open helpdesk tickets for assigned customer(s) and escalate to Service Operations Manager as necessary
• Interact with internal staff and vendors to resolve billing issues

EXPERIENCE

• 1+ year prior work experience in customer service
• A combination of work experience and education may be considered

SKILLS

• Knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), data entry systems
• Strong troubleshooting abilities for both systems and networking
• Knowledge of log file output, which includes, understanding and analyzing end user issues

COMPETENCIES

• Excellent verbal, written, and non-verbal communication skills
• Lead by example by maintaining strong ethics, values, trust and integrity
• Action oriented, results driven, and ensures accountability
• Customer Focused
• Quality decision making
• Analytical skills
• Organizational skills and planning/priority setting
• Excellent ability to work collaboratively and confidentially with all levels in the organization

Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.The hourly wage range for this role is $18.00 per hour. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Expected salary: $18 per hour

Location: Rochester, NY

Job date: Fri, 14 Mar 2025 08:10:35 GMT

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