Investigation Specialist

Job title: Investigation Specialist

Company: Pandora


Job description: As an Investigations Specialist, you will play a pivotal role in supporting investigations related to people safety, profit protection, and loss prevention across Pandora’s global operations.Key Accountabilities:

• Vendor Optimization

• Analyze and optimise Pandora’s global security vendor portfolio.
• Identify opportunities for rationalisation to achieve cost savings while maintaining service excellence.
• Collaborate with internal and external stakeholders to standardise vendor management practices and deliver efficiencies without compromising quality.
• Investigations & Profit Protection

• Conduct thorough investigations into internal and external theft, fraud, and safety incidents.
• Support colleague safety investigations following robberies, burglaries, and other critical events.
• Perform stocktake analysis to identify patterns of loss and theft, ensuring actionable insights for profit protection.
• Provide clear, detailed reports and recommendations to senior leadership to support decision-making.

KPI’s:

• Identify cost savings through vendor optimization without compromising service quality.
• Achieve a marked reduction in theft or loss incidents in the regions under investigation, based on stocktake analysis and implemented recommendations.
• Initiate at least two proactive security measures implemented based on trends identified from investigations.

Background:

• Extensive experience and proven track report in profit and asset protection or investigations within a corporate, law enforcement, or military environment.
• Loss Prevention Qualified (LP) or Certified Loss Prevention Professional (CLPP)
• Certified Fraud Examiner (CFE) would place at a distinct advantage to support fraud investigations.

Personal Competencies:

• Extensive experience and proven track report in profit and asset protection or investigations within a corporate, law enforcement, or military environment.
• Proficiency in advanced Excel skills (including Pivot Tables, VLOOKUP, and complex formulas) and experience with data visualization and analysis tools such as Power BI, Tableau, or similar platforms.
• Strong knowledge of statistical analysis and data modeling techniques is a plus.
• Strong analytical and investigative skills with a proven ability to identify trends and implement effective solutions.
• Experience managing vendor relationships and driving cost efficiencies without compromising service quality.
• Exceptional communication and stakeholder management skills, with the ability to build trust across diverse teams and regions. A results-oriented mindset, with the ability to work independently and thrive in a fast-paced, global environment.
• Ability to travel internationally to support retail, distribution, manufacturing and head offices if necessary.

Did we get your attention?We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:Joe McBrien, TA Specialist, Global Office jomcb@pandora.netIf you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.Icing on the cakeYou will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.About PandoraPandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Expected salary:

Location: København

Job date: Thu, 13 Feb 2025 01:29:26 GMT

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