Internal Sales Support / Customer Service

Job title: Internal Sales Support / Customer Service

Company: Vulcan


Job description: Are you looking for a company that can deliver on what they promise around career development? We’re a diverse bunch of people who enjoy what we do and are looking for an Internal Salesperson whose role is to support our external representatives and to support the day-to-day operations of our coil and plate steel distribution businesses, offering our clients an exceptional level of service and support.Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and 1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.This position is fulltime permanent, and the successful candidate will be based at our site in Timaru.About the role:Some of the things you’ll get up to in this role include:

• Responding to inbound inquiries via phone and email
• Preparing quotes & processing orders in a timely manner
• Proactively following up with customers to get their feedback
• Assisting in the day-to-day performance of the branch, including stock management and other administrative responsibilities
• Dealing directly with customers who visit the branch
• hours will be Mon – Fri 8.30am – 5pm although some flexibility around hours will be required
• this is a salaried position

RequirementsWe’re looking for someone with the following skills and experience:

• Intermediate level or above Computer Skills
• Great attention to detail
• Fantastic warm and friendly telephone manner
• Experience in customer facing role and values a high level of customer service
• Ability to be flexible and work in a small team environment and assist where necessary
• At Vulcan, Health and Safety comes above all else. Due to the nature of our business, a pre-employment drug screen is part of the recruitment process for the successful candidate

BenefitsBelow are just some of the benefits you’ll get if you join our growing team:

• We offer a secure future and solid career
• Great professional development opportunities in a company that genuinely cares about the growth and development of its people.
• We believe that flexible, relaxed, enjoyable workplaces make for happy people. We support flexibility wherever possible to ensure your job enhances, not hinders, your life.
• Our health and wellness programme is available to all our employees, including on-site gyms in various locations.

Why Vulcan?

• We have a unique non-hierarchical, flat culture where everyone is empowered to make their own decisions.
• We are passionate about our people and supporting them to reach their full potential. With endless opportunities for growth, we’re dedicated to investing in our people and supporting their success.
• We’re dedicated to a better tomorrow. We’re actively working to minimise negative impact and maximise positive impact on our environment.
• We believe that being a diverse and inclusive workplace makes us better in every way.
• We offer a secure future and solid career.
• Great professional development opportunities in a company that genuinely cares about the growth and development of everyone.
• We believe in supporting flexibility wherever possible to ensure your job enhances, not hinders, your life.
• Our health and wellness programme is available to all employees

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!Please note you must either be residing in New Zealand or hold a current relevant work visa to be considered for this role

Expected salary: $50000 – 60000 per year

Location: Timaru, Canterbury

Job date: Mon, 24 Feb 2025 23:56:54 GMT

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