Job description: Full Job Description
Internal Sales RepresentativeOverview:
To help drive forward the growth of the Fast Track Telesales Division by providing instant sales support to customers looking for stand-alone and like for like replacement items:
To support the team in closing equipment lead opportunities. To close equipment lead opportunities from various customer touch points across the businessResponsibilities:
This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon the customers requirements.
Co-ordinate all financial aspects of an equipment sale and ensure all related paperwork is completed in line with company policies and customer requirements.
Complete post installation handover paperwork and ensure customer has a complete understanding of equipment usage.
Achieve and exceed Sales, Gross Profit and Lost Call targets as set by the Line Manager. (KPIs)
Achieve a high level of accuracy on all orders, Upsell and cross sell using the companys catalogue of value-added services and products.
Including Service Contracts on certain product portfolios
Learn, understand and develop knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Log all contact with customers in CRM accurately. Create and assign cases, tasks and leads / opportunities to relevant departments for action. Ensure customer records are kept up to date with an accurate description of pertinent information such as individual surgeries, buying procedures, contacts and expenditure.
Work collaboratively with the Field Team as and when required to succeed in winning and growing accounts.
Ensure that all communication to customers both written and verbal maintains a high standard both in presentation and content.
Participate in special projects and perform other duties as required.
liaise with internal departments, field teams, manufacturers and external agencies to obtain information to help customers or enhance your knowledge.
Skill & Experience:
Proven sales success.
Proven sales track record and commercial skills
Good remote / video conferencing sales, presentation skills
Good organizational and prioritizing ability.
Great communication skills and able to write professional correspondence
Self-motivated, with high energy and an engaging level of enthusiasm.
Ability to work individually or as part of a team.
High level of integrity and a strong work ethic.
Determined but flexible approach
Excellent organisational skills.
Proven attention to detail and accuracy essential.
Exude a team ethos, whilst operating as an individual
Our benefits include:
A competitive salary plus commission
25 days holiday a year, with ability to buy up to 5 days holiday each year
Life Insurance
Subsidised gym membership
Pension
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Celtic Careers is proud to be an Equal Opportunity EmployerBy submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website
Expected salary:
Location: Dublin
Job date: Fri, 21 Mar 2025 01:27:16 GMT
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