Internal Firm Services – Human Capital – L&D Assurance – Senior Manager

Job title: Internal Firm Services – Human Capital – L&D Assurance – Senior Manager

Company: PwC


Job description: Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS – Human Capital (HC)Management Level Senior ManagerJob Description & Summary At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

Job Position: Assurance L&D (Sr. Manager)About the Role :PwC’s Learning & Development team is looking for an experienced L&D Leader who has strong experience and expertise in managing & executing end-to-end training lifecycle for our Assurance business. The individual would work closely with the Business Leaders, SME’s & Global L&D to design & manage all technical & domain related learning requirements across a few territories.Position Requirements● Lead a team of L&D professionals effectively to deliver desired results● Would be accountable for overall planning of the domain up-skilling calendars and support faculty alignment for delivering volumes of inhouse training based on domain learning roadmaps while working with SMEs● Would engage with business leaders, Campus Recruitment teams to discuss future campus recruitment plans and plan the overall execution effectively.● Would work towards ensuring high employee experience for new hires during the training period● Would ensure that a robust mechanism of measuring training impact has been designed to track impact of campus trainings and as required provide necessary course corrections● Work closely with L&D Global strategists to ensure that best practices are adopted and aligned in India. What You’ll Need Skills● Excellent capabilities in managing stakeholders and handling difficult conversations with calm and gain win-win outcomes-● Have strong business acumen, with an ability to understand how business processes and decisions impact people and organization● Understand stated and unstated needs to design learning solutions based for business based on stakeholder interactions● Work seamlessly in a matrixed environment balancing multiple stakeholders and their expectations● Should have a thorough understanding of key concepts related to Learning design and project management.● Drive the L&D brand within the organization by providing measurable learning outcomes● Drive a strong Global and Country alignment and operate with a boundaryless mindset while driving solutions● Strong networking skills with an ability to forge relationships with stakeholders and drive change● Adept to manage change at short notice and be a change ambassador.Qualification

• MBA / Bachelors degree in a related field or equivalent practical experience

• Overall experience of 12+ years in L&D and having managed new hire domain training at scale.

• BFSI / Audit/Tax related domain training would be an advantage

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 40 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date December 27, 2024

Expected salary:

Location: Kolkata, West Bengal

Job date: Sun, 17 Nov 2024 08:29:53 GMT

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