Intermediate Systems Analyst

Job title: Intermediate Systems Analyst

Company: isgSearch


Job description: Our client is searching for an Intermediate Systems Analyst for a 13 month hybrid (in office 3 days per week in downtown Toronto) for the followingMust Haves:· 5+ years’ experience with HR and payroll systems, with 2+ years’ specifically with ADP Workforcenow configuration· 2+ years’ experience with HR or payroll system implementations· Strong background in HR and payroll processes and operations· Proven ability to translate business needs into system requirementsSupply Ontario seeks an Intermediate Systems Analyst to provide senior technical expertise for the Total Rewards & Talent Acquisition, Human Resources department. This role focuses on ADP Workforce Now configuration management and Human Capital Management System (HCMS) & Payroll Solution transition activities, ensuring successful implementation of HR & Payroll technology solutions while maintaining business continuity.Required Qualifications: * Business & Systems Experience:

  • 5+ years’ experience with HR and payroll systems, with 2+ years’ specifically with ADP Workforce Now configuration
  • Strong background in HR and payroll processes and operations
  • Proven ability to translate business needs into system requirements
  • Process & Documentation:
  • Experience documenting business processes and procedures
  • Track record of creating user-friendly training materials
  • Strong analytical and problem-solving skills
  • Project Experience:
  • 2+ years’ experience with HR and/or Payroll system implementations
  • Experience managing stakeholder relationships
  • Demonstrated change management capabilities

Responsibilities: * ADP Configuration Management:

  • Lead ADP Workforce Now configuration improvements to enhance HR & Payroll operations
  • Coordinate and implement system changes to support business needs
  • Ensure system reliability and data integrity during updates
  • Partner with HR & Payroll teams to optimize system functionality
  • Process Documentation & Governance:
  • Develop and maintain standard operating procedures for system changes
  • Document HR & payroll processes and system configurations
  • Implement change management controls and approval workflows
  • Establish best practices for system updates and maintenance
  • HCMS Implementation Support:
  • Support transition planning and implementation activities
  • Coordinate data migration and system integration
  • Ensure business continuity throughout implementation
  • Partner with stakeholders to maintain service delivery
  • Learning & Development:
  • Design user-friendly training programs for HR and Payroll systems
  • Lead training sessions for HR & Payroll team members and end users
  • Create documentation to support system procedures
  • Develop resources for ongoing user support
  • Business Process Enhancement:
  • Analyze current HR & payroll processes and recommend improvements
  • Implement solutions to streamline operations
  • Document and share best practices
  • Guide process standardization efforts
  • Stakeholder Engagement
  • Facilitate knowledge sharing across HR & Payroll teams
  • Partner with business units to understand needs
  • Provide guidance on system capabilities and solutions
  • Support change management initiatives

General Skills: * Business Analysis & Process Management:

  • Expert ability to analyze HR & payroll processes and identify optimization opportunities
  • Strong capabilities in requirements gathering and documentation
  • Experience in process mapping and workflow optimization
  • Skills in cost-benefit analysis and solution evaluation
  • Proficiency in creating business cases and project proposals
  • HR Systems & Data Management:
  • Deep understanding of HR & Payroll technology ecosystems
  • Experience in data governance and quality management
  • Knowledge of HR & payroll data privacy and security requirements
  • Ability to interpret HR metrics and system reporting
  • Skills in data validation and quality assurance
  • Project & Change Leadership:
  • Strong stakeholder management and communication abilities
  • Experience in leading cross-functional teams
  • Expertise in change impact assessment and planning
  • Proven track record in project coordination
  • Skills in risk assessment and mitigation
  • Training & Knowledge Management:
  • Experience in developing comprehensive training strategies
  • Ability to create engaging learning materials
  • Skills in facilitating knowledge transfer sessions
  • Expertise in measuring training effectiveness
  • Experience in maintaining knowledge repositories

Desirable Skills: * Strategic Business Capabilities:

  • Experience in HR transformation initiatives
  • Background in continuous improvement methodologies
  • Knowledge of industry best practices in HR & payroll operations
  • Understanding of public sector HR & payroll processes
  • Experience in policy development and implementation
  • Advanced HR Technology
  • Previous HCMS and/or Payroll system implementation experience
  • Knowledge of emerging HR & payroll technology trends
  • Experience in system integration planning
  • Understanding of HR & payroll automation opportunities
  • Background in HR analytics and reporting
  • Leadership & Change Management
  • Change management certification (e.g., PROSCI)
  • Experience leading organizational transformations
  • Skills in stakeholder engagement and communication
  • Background in process standardization
  • Experience in building high-performing teams
  • Industry & Domain Expertise:
  • Public sector HR & payroll operations experience preferred but not required
  • Knowledge of HR & payroll compliance requirements
  • Understanding of HR service delivery models
  • Experience with enterprise-scale implementations
  • Background in HR & payroll shared services

DeliverablesStrategic Planning and Governance

  • Comprehensive HCMS & Payroll Solution implementation strategy and roadmap
  • Project governance framework and steering committee structure
  • Detailed project management plan including scope, schedule, and budget baselines
  • Risk management strategy and mitigation plans
  • Benefits realization plan aligned with organizational objectives

Technical Implementation

  • System architecture and integration design documentation
  • Data migration strategy and execution plan
  • Testing strategy and quality assurance framework
  • Technical requirements specifications and solution design documents
  • System security and compliance documentation
  • Deployment and cutover plans for each phase
  • Production support and maintenance model

Stakeholder Management and Communication

  • Stakeholder engagement and communication strategy
  • Executive-level status reports and dashboards
  • Change management and organizational readiness plans
  • Training strategy and materials
  • User adoption measurement framework
  • Stakeholder satisfaction assessment framework

Operational Excellence

  • Project management office (PMO) structure and processes
  • Vendor management framework and performance metrics
  • Resource allocation and capacity plans
  • Business process documentation and standard operating procedures
  • Service level agreements and operational KPIs
  • Transition plan from project to operations
  • Post-implementation review and lessons learned documentation

Performance Measurement

  • Project performance metrics and progress reports
  • Budget tracking and financial reports
  • Quality metrics and defect tracking
  • User adoption and system utilization metrics
  • Business value and ROI assessments
  • Integration success metrics
  • System performance and reliability measurements

Expected salary:

Location: Toronto, ON

Job date: Mon, 03 Feb 2025 23:01:32 GMT

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