Infrastructure Service Delivery Engineer (Hybrid-Flexible Options)

Job title: Infrastructure Service Delivery Engineer (Hybrid-Flexible Options)

Company: Broadridge Trading & Connectivity Solutions


Job description: At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Role Overview
Broadridge Trading and Connectivity Solutions are looking for a motivated Infrastructure Project Manager to join our growing and busy department on a permanent basis. As a member of the Infrastructure Project Management Team, you will be planning, executing and finalizing projects according to schedule and within budget. The role is split between project management and service delivery, with a lot of emphasis on service delivery. Both internal and external projects have a direct impact on Broadridge’s clients.You will be responsible for project visibility, communicating status to senior technology and business sponsors both internally and externally. The Infrastructure Delivery team is responsible for connectivity between our clients hosted trading systems, counterparties and various venues. The team works extremely closely with network and systems engineering to deliver a fully connected platform.Responsibilities

• Reviewing and understanding the scope of projects and their contractual components
• Liaising with clients, vendors, networks, architects, sales & other teams to ensure project requirements can be delivered and that there is no scope creep during the delivery.
• Acquiring resources and coordinating the efforts of team members and providers to deliver projects according to plan and within the budget.
• Coordinating meetings with internal teams, vendors or clients: fielding their questions, communicating key messages to promote a clear understanding.
• Reporting project progress internally and externally
• Anticipating and acting proactively to address issues that may arise.
• Gathering and updating project materials
• Quoting clients and raising order forms

Your Profile

• Fluent in English, both written and verbal
• Customer facing with excellent written and verbal communication skills.
• Good understanding of network terminology, circuit terminology and WAN technology
• Logically inclined, to think outside of the box and be confident to suggest your own or alternative solutions to a problem.
• Ability to work in a fast paced, constantly changing environment with the desire and ability to learn and adapt quickly.
• Proactive and drives for results.
• Ability to deal with ambiguity and be able to clarify for others.
• Able to manage time, prioritise and multitask effectively.
• Possessing a ‘can-do’ attitude with the ability to proactively seek out tasks and anticipate business requirements.
• Good attention to detail with the ability to question and say ‘no’ where necessary.
• Ability to work both independently and as part of a highly collaborative team.

Desirable Skills/Knowledge

• Prince2 or equivalent project management qualification
• Knowledge of data centres and delivering various kinds of connectivity
• Solid understanding of networks, switching & routing. You are not required to configure any equipment.
• Good understanding of servers and systems
• Exposure to exchanges and/or market data
• Real world experience
• Fintech or investment banking background

Broadridge associates helped us envision our Connected Workplace – a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Expected salary:

Location: Hong Kong

Job date: Fri, 08 Nov 2024 08:52:10 GMT

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