Head of Strategic Accounts (m/w/d)

Job title: Head of Strategic Accounts (m/w/d)

Company: Just Eat Takeaway


Job description: Ready for a challenge?Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.About this roleAs our Head of Strategic Accounts, you will lead a team of currently 3 people focused on managing, expanding, and attracting the biggest chains for our Local brand, Lieferando. You will play a key role in shaping our strategic approach, onboarding new partners, and ensuring our existing partners thrive.Your interpersonal skills will be vital in this position. As a natural leader, you can effectively coach your team members, successfully onboarding them and supporting them in a range of account management activities. You will work closely with Regional Managers, Country Management, and cross-functional teams to deliver results while championing the needs of our partners.These are some of the key ingredients to the role:

• Lead our HQ-level engagement with strategic partners and major chain accounts
• Support, coach, and develop your team to achieve shared goals
• Negotiate and sign country-level agreements with key accounts
• Act as a trusted advisor to national chains, developing long-term relationships
• Collaborate with internal teams to meet partner needs (e.g. invoicing, reporting, analytics, co-branding)
• Monitor market trends and competitor activity to guide your strategy
• Drive performance through joint business plans, reviews, and optimisation efforts
• Support budgeting and forecasting in partnership with country leadership
• Facilitate collaboration across departments and act as a key escalation point
• Represent the voice of the customer, ensuring chain partners receive excellent service

What will you bring to the table?

• Experience in sales, with a strong background in key account management
• A collaborative and empathetic leader with team management experience
• Strategic thinker with strong commercial and data-driven decision-making skills
• Strong communicator in both German and English (written and spoken)
• Proactive and adaptable, you thrive in fast-paced, evolving environments
• Experience navigating complex organisations and managing stakeholder expectations
• A background in business, economics, or a related field is a plus

Our Offer:

• A competitive salary starting from €75,000, with the potential for a higher offer based on your experience and qualifications.
• Company car – available for private use
• Lieferando Pay, 90 Euro
• Dynamique working environment in an international environment with flat hierarchies
• Part of a diverse and inclusive team
• Hybrid working policy
• Enjoy our brand-new office in the heart of Vienna

At JET, this is on the menu:Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.Inclusion, Diversity & BelongingNo matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.What else are we delivering?Want to know more about our JETers, culture or company? Have a look at our career site where you can find people’s stories, blogs, podcasts and more JET morsels.Are you ready to take your seat? Apply now!

Expected salary: €75000 per year

Location: Wien

Job date: Wed, 14 May 2025 02:04:21 GMT

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