Head of Retail Collection

Job title: Head of Retail Collection

Company: Dah Sing Bank


Job description: The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.The successful candidate will assist in formulating & modify collection strategies from time to time in response to the economic situation & lead the Collection Team to achieve collection target by maximizing the recovery amount, reducing delinquent and flow rate as well as minimizing the credit loss with lower charge-off ratio.Responsibilities:

• Actively leading the Collection Team for performing collection of all unsecured and secured retail products to achieve the Bank’s target in efficient manner.
• Identify opportunities to improve collection performance by maintaining a broad awareness if collection development in the marketplace as well as providing sufficient coaching to team members
• Streamline the collection workflow and logistics
• Actively monitor the collection performance of debt collection agencies
• Review and formulate collection procedure, strategies and guidelines in compliance with the statutory requirement and in response to the economic situation
• Identify opportunities to streamline the daily operations so as to maximize the utilization of resources
• Act as a focal contact of the Bank in dealing with IVA/ Inter-Bank Debt Relief Plan/ Bankruptcy issues

Requirements:

• Tertiary education preferred with at least 7 years solid experience in collection practices, or over 10 years deep exposure in collection practices with at least 7 years in managerial level
• Working experience in formulation of collection strategies, policies & procedures Strong leadership, analytical and negotiation skills
• Able to work independently & under tight deadline and time constraints
• Having knowledge of relevant Codes and Guidelines introduced by HKMA / PCO / CRA / CCRA Familiar with litigation proceeding for both secured & unsecured products
• Good Command of written and spoken English & Chinese High level of risk awareness, particularly in compliance

Please note that only shortlisted candidates will be notified.

Expected salary:

Location: North Point, Hong Kong

Job date: Sat, 09 Nov 2024 08:58:24 GMT

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