Head of Pensions Administration

Job title: Head of Pensions Administration

Company: Aon


Job description: Posting Description:Head of Pension AdministrationAre you interested in becoming part of the Pension Administration Leadership team within Human Capital in Ireland. Would you like to develop your career further by leading a team of professional administrators and helping to shape the strategy for the practice?If you answered yes to both of those questions, then this may be the role for you!This is a hybrid role with the flexibility to work both virtually and from our Dublin or Cork office in line with our smart working policy.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeLeadership and Management:

• Lead multiple Pensions Administration teams in Dublin and Cork, setting out overall strategy, vision and purpose
• Develop and implement strategies to improve team performance, engagement and service delivery that are aligned with wider business goals.
• Foster a culture of continuous improvement, and professional development.
• Drive process improvement and enhancements, leveraging automation where possible.
• Pro-actively manage the annual talent cycle activities with your team, ensuring follow up actions and providing continued development opportunities.

Operational Oversight:

• Ensure the efficient administration of pension schemes, maintaining compliance with regulatory requirements.
• Oversee the Centres of Excellence, ensuring best practices are shared and implemented across teams.
• Monitor and report on key performance indicators and service level agreements.

Stakeholder Management

• Build and maintain strong relationships with Clients, and with Internal stakeholders including the Consulting, Actuarial and Investment practices
• Act as the primary point of contact for escalations and complex queries
• Collaborate with other departments to ensure integrated service delivery

Risk Management

• Ensure robust risk management processes are in place.
• Monitor compliance with legal and regulatory requirements.

How this opportunity is differentThe Head of Pensions Administration will be responsible for leading the Ireland team based in Dublin and Cork (c. 50 colleagues), ensuring efficient and effective administration of pension schemes. Reporting to the Head of Human Capital Operations, this role provides direct leadership to a team of 5-6 pension administration managers. This role also includes oversight of our Centres of Excellence, ensuring alignment with company standards and strategic objectives.This is an exciting opportunity for an experienced Leader to join the leadership team within the Pension Administration practice, and contribute to the successful operation of the practice. Working with the existing leadership team within the practice, the wider Human Capital business, and the HR function, this is a great opportunity to grow your career within Aon.Skills and experience that will lead to success

• Qualified Financial Advisor qualification (QFA) or other relevant Professional Qualification (IIPM, PTP, RPA etc.)
• A minimum of 8-10 years direct relevant industry experience
• Prior experience in managing multiple teams demonstrating excellence in leadership, communications and interpersonal skills.
• Proven track record in delivering results to an external client base through the effective management of teams and implementation of process improvements
• Experience of engaging and motivating a team to successful deliver desired business outcomes
• Demonstrate an understanding of the business commercial goals and how your role contributes to success
• Analytical and problem- solving skills
• Travel between Dublin and Cork may be required

How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.#LI-HYBRID#LI-GM1

Expected salary:

Location: Dublin

Job date: Sat, 31 May 2025 04:51:14 GMT

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