Head of IT Strategic Planning, Performance & Communications

Job title: Head of IT Strategic Planning, Performance & Communications

Company:


Job description: JOB SUMMARY Responsible for developing, implementing, and managing IT strategies and objectives and key performance indicators (KPIs) to ensure IT resources contribute to EPF’s success. Also responsible for planning, developing, and executing communication strategies to advance the Digital Technology Division’s goals and objectives. JOB DESCRIPTION & RESPONSIBILITIES Strategic Planning & Consulting Collaborate with the Digital Technologies Senior Management team to identify and formulate the long-term strategic goals of the Division. Functions as Technology Strategist and Advisor to Chief Digital Technology Officer (CDTO) and Digital Technologies Leadership on technology strategies to ensure IT achieves corporate objectives and delivers business value. Identify and map tactical plans against IT strategies, and monitor their execution. Manage the IT division annual and ad hoc project budget request and ensure project alignment to strategic goals. Ensure collaboration with Corporate Strategy team and Project Management Centre of Excellence (PM COE) team for alignment against strategic outcomes and project governance. Develop and design an IT subject roadmap and blueprint. Performance Management Identify and develop performance measures. Establish performance benchmarks and targets to track progress. Ensure framework of cascade of performance measures from division to departments and to individual level. Provide feedback and work together with Strategy Department on the technology measure of Digital Enablement within the organisation. Tracking and monitoring of scorecards within the division. Research Conduct research and feasibility of adoption of new technologies within the IT division and for strategic planning. Apply strong analytical skills to dig deep into research and insights to identify opportunities for value creation. Strategic Communications Collaborate with IT Senior Management and relevant teams to develop comprehensive communication strategies aligned with DTD’s goals. Identify target audiences and tailor the communications plan accordingly. Development of management communication materials, e.g. CDTO Townhall, Board On-Boarding Presentation, CDTO external presentation. Development and management of the annual Digital Experience Survey, which includes the analysis, improvement plan identification, and tracking. Work with the Corporate Affairs Department on the technology disclosures for the integrated annual report. Provision of advisory with regards to strategic technology communications matters. Ensure fulfilment of technology-communication-related services. Governance & Frameworks Development of frameworks for better control and management of processes within the division. Define and develop strategies, operating models, and frameworks to address divisional challenges and needs, which may. Coordinate internal governance-related trainings and knowledge sharing. Secretariat Secretariat for key management meetings such as: IT Stand Up meeting. IT Projects and Audit Meeting. Internal IT Business Case (Project) Challenge Sessions. Talent Related Management of performance management moderation at Division level. JOB REQUIREMENTS Malaysian citizen. Pass Malay Language, including oral test at Sijil Pelajaran Malaysia (SPM) level. Possess a Bachelor’s Degree (Honours) in Computer Science, Information Technology, or equivalent that is recognized by the Government from any local or abroad higher learning institution in a related field of study or qualification in a related field of study that is recognized by the Government. At least 10 years of experience in management consulting, strategic planning, research, performance management, and/or process improvement. Ability to engage stakeholders at various levels of seniority. Solid understanding of Project Management, Change management, and Lean Six Sigma principles. Certification in PMP, Prince2, and Lean Six Sigma is preferred. Possess any other relevant Professional Certificate will have an added advantage. Familiar with IT Maturity Models and leading practices frameworks from the consulting industry. Good and sound knowledge in using Microsoft Office tools (mainly Excel and PowerPoint). Experience in creating presentations and communicating ideas and plans in an impactful manner. Experience in agile project delivery or using the appropriate agile project management methodology and framework. Track record of demonstrated leadership potential through academics, work, and/or other community activities. Ability to effectively communicate (verbal and written correspondence) in a professional manner with technical and non-technical personnel. Ability to respond appropriately to enquiries from internal and external stakeholders. Ability to work productively in a potentially limited resource environment. Self-starter, able to multitask, and able to work in a team environment. Must be detail-orientated with ability to multi-task with tight deadlines. Flexible and adaptable; able to work in ambiguous situations. Proactive, independent, and good interpersonal skills. Excellent communication skills, both written and verbal. JOB STATUS Permanent All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.

Expected salary:

Location: Selangor

Job date: Thu, 09 Jan 2025 23:48:30 GMT

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