Head of Digital Financial Services

Job title: Head of Digital Financial Services

Company: ACE Money Transfer


Job description: Who we are?
ACE Union Limited (“ACE Union”) is a company incorporated under the laws of England and Wales with company registration number 09530233. The registered office address is Piccadilly House, 49 Piccadilly, Manchester M1 2AP, United Kingdom.
ACE Union is authorized by the Financial Conduct Authority (FCA) in the United Kingdom (UK) as an Authorized Electronic Money Institution (EMI).
ACE Union is a part of the well-established and reputable ACE Group of Companies. ACE has been serving customers and fulfilling their money management and transfer needs since 2002. ACE is a strong family of more than a million-customer based not only in the United Kingdom but also in Europe, Australia and Canada.What do we do?
Our primary focus is providing digital financial services. We are building the most transparent and cost-effective money management tool. We offer digital wallet accounts to customers backed by a Mastercard debit card. Our mission is to empower customers to have more control over their money by building innovative ways to support people who need help understanding and controlling their finances.Position Summary
As the Head of Digital Financial Services at ACE UNION, you will play a pivotal role in shaping and executing our digital financial services strategy. This leadership position requires a seasoned professional with a deep understanding of the fintech landscape, a proven track record in driving innovation, and the ability to navigate regulatory challenges. You will lead a dynamic team to develop and launch cutting-edge digital financial products, forge strategic partnerships, and ensure compliance with industry regulations. Your strategic vision and hands-on leadership will be instrumental in propelling ACE UNION to the forefront of the digital financial services revolution.Job Responsibilities:

• Develop and execute a comprehensive strategy for digital financial services, aligning with the company’s overall goals and objectives.
• Provide visionary leadership to drive innovation and enhance the digital financial services portfolio.
• Lead the ideation, development, and launch of innovative digital financial products and services.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Collaborate with cross-functional teams to ensure seamless integration and user experience across various platforms.
• Build a market excelling product line, offering best-in-class services and user experience that contributes to the product vision and business strategy.
• Close involvement in documentation, validation, verification of critical performance data, feedback, and findings related to the customer journey.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Cultivate and maintain strategic partnerships with key stakeholders, including financial institutions, technology providers, and regulatory bodies.
• Achieve short-term and long-term business goals in the most effective and efficient manner according to the supervision and direction of management.
• Negotiate and manage partnerships to enhance the company’s digital financial services ecosystem.
• Stay abreast of regulatory changes in the financial services industry and ensure compliance with relevant laws and regulations.
• Develop budgets, forecasts, metrics, and cost analysis on the development of a new product.
• Gathering post-launch client feedback, measuring performance, and quickly capturing learnings to adapt the product.
• Work closely with legal and compliance teams to develop and implement policies that adhere to regulatory standards.
• Works to improve the organization’s market position and streamline business activities.
• Making plans and strategies to open new business corridors and ventures.
• Champion customer-centricity by understanding user needs and preferences to enhance the overall customer experience.
• Become the key evangelist of and participate in press activities, conferences, and discussions with thought leaders and market analysts.
• Implement initiatives to improve customer engagement and satisfaction with digital financial services.
• Develop and implement risk management strategies to mitigate potential threats to the digital financial services platform.
• Monitor and assess risk factors and ensure the security and integrity of customer data.
• Recruit, train, and manage a high-performing team of professionals.
• Foster a collaborative and innovative work culture that encourages continuous learning and development.

Qualifications

• At least a bachelor’s degree in business / computer science or related discipline is required. Having either an MBA or Master of Computer Science is preferrable.
• Minimum 10 years of Head Level Experience in Financial Services Sector.
• Good track record in delivering Digital Products services like Mobile Banking, Internet Banking, Wallets, Self-Servicing Channels, Automated Systems.
• Technically proficient with all current and potential concepts of the IT & Digital Banking industry.
• Have a solid understanding and grasp of Processes Automation.
• Demonstrated ability to apply digital solutions to business problems.
• Proven experience in planning, organizing, and development.
• Strong leadership skills, strong interpersonal skills, and ability to manage team members.
• Excellent communication skills with proficiency in written and spoken English.
• Excellent negotiation skills, presentation skills and analytical skills.
• Ability to handle multiple projects and deliver the results within the deadline.

If you are a visionary leader with a passion for driving digital financial services innovation, we invite you to apply and be a key contributor to ACE UNION’s success.
To apply, please submit your resume and a cover letter detailing your relevant experience and
achievements to [email protected]Powered by JazzHR

Expected salary:

Location: Lahore, Punjab

Job date: Sat, 09 Nov 2024 01:46:22 GMT

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