Job title: Head of Customer Happiness & Operations
Company: Circles.Life
Job description: About UsFounded in 2014, is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.Today, partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco anddigital experiences enjoyed by millions of consumers globally.Besides its SaaS business, operates two distinct businesses:: A wholly-owned digital lifestyle telco brand based in Singapore, is powered by ‘ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. : Specializing in travel tech solutions, provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. was awarded Travel eSIM of the Year.is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.Job DescriptionWe are currently looking for a Head of Customer Happiness & Operations, who is exceptional at set-up strategy and execution, and has a passion for customer success and satisfaction, dedicated to our company markets.As a key member of our team, your responsibilities include but not limited to:
What’s on offer?In this role, you can expect:
Requirements and qualifications:
WHO YOU WILL WORK WITH
Expected salary:
Location: Pakistan
Job date: Sat, 31 May 2025 22:00:20 GMT
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