Head/Lead Knowledge Management Support Analyst

Job title: Head/Lead Knowledge Management Support Analyst

Company:


Job description: The knowledge management support analyst is accountable to provide support to the knowledge management team & organization to ensure success to knowledge management strategies. Knowledge management Support the development, implementation & operations of knowledge management strategy & framework Facilitate dissemination of knowledge & learning products through platforms, trainings/workshops, induction programmes, etc Support technical exchanges & coordination with knowledge management team & knowledge contributors Develop reports, updates & relevant statistics as part of pulse check on knowledge management performance tracking Collaborating with knowledge custodian, i.e. Jira, Confluence, etc, to ensure availability of knowledge management tooling Together with content specialist, to provide support to knowledge community users & design the best fit knowledge adoption initiatives Provide support for additional tasks assigned by the head of knowledge management Experience required Experienced in implementing knowledge management frameworks covering but not limited to people, process, technology, content, policies, etc Familiar with technology operations process from prevention, monitoring to recovery agile & waterfall deliveries for application & infrastructure business to IT processes related to knowledge management search engine & social media Experienced in measuring effectiveness & efficiencies of knowledge & continuously improve to increase these measurements Work landscape: Building, maintaining & improve knowledge management especially in group technology landscape Knowledge management may also be extended to overall group level Requirements Degree in related computer science principles 8 years experience in knowledge management Familiar with knowledge management tools, content management systems & databases Ability to categorise, tag & structure information effectively Good knowledge processes Critical thinking & able to resolve problems creatively Proficient in using Jira & Confluence Strong interpersonal & collaborative skills as well as highly effective communication skills Organised, detail oriented & thorough Strong desire to help improve processes & mentor others Knowledge / certification in ITIL is advantageous Job Type: Full-time Pay: RM20,000.00 – RM25,000.00 per month Benefits: Opportunities for promotion Professional development Supplemental Pay: Performance bonus Experience: management tools, content management systems & databases: 8 years (Required) * Jira & Confluence: 8 years (Required)

Expected salary:

Location: Kuala Lumpur

Job date: Sun, 27 Oct 2024 22:41:42 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck

yonnetim

Share
Published by
yonnetim

Recent Posts

(Senior) Controller – BAC Services Cross Training & Adoption MEE

Job title: (Senior) Controller - BAC Services Cross Training & Adoption MEE Company: SAP Job…

5 mins ago

Projektassistenz (all genders)

Job title: Projektassistenz (all genders) Company: Energie Personalmanagement Job description: den RmData Inventory Manager Fallweise…

10 mins ago

Courtier immobilier H/F

Job title: Courtier immobilier H/F Company: GARY SA Job description: Envie de vendre plus qu'un…

12 mins ago

Finance Business Partner

Job title: Finance Business Partner Company: New Zealand Police Job description: Finance Business Partner Based…

33 mins ago

Client Relationship Specialist

Job title: Client Relationship Specialist Company: Cerebral Palsy Alliance Job description: Location Allambie Heights, NSW,…

35 mins ago

Metrology Production Supervisor

Job title: Metrology Production Supervisor Company: Actalent Job description: Description:We are seeking an experienced Production…

50 mins ago

This website uses cookies.