Job description: Job Description:Roles & ResponsibilitiesThe Global Travel and Expense Specialist responsibilities include (but are not limited to) leading expense and travel program implementations, improving department related processes, Maintaining SAP Concur and ensuring Expense Reports are submitted in a timely and compliant manner.SAFETY, SECURITY & COMPLIANCE
Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and incompliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By
Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk
Seeks continual improvement in Health, Safety, Security & protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises
QUALITY
Responsible for being familiar with the Company’s Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System
Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
OPERATIONS
Responsible for SAP Concur (Travel & Expense) system maintenance activities and development/running of reports (eg: Travel Bookings, T&E, CTA and Supply Chain Procurement Cards)
Develop and implement process improvements to increase efficiency and accuracy of data transmissions, related project initiatives, testing new functionality and supporting system upgrades
Drive ownership of key deliverables across organization wide stakeholders to implement better process design and scalable solutions
Creation of, tracking and adherence for/to all required metrics
Point of contact for escalation of Travel & Expense End User Support
Serve as the lead contact for internal/external audits pertaining to expense report processing and travel bookings
Evaluate current and new process solutions to provide recommended improvements and standardization
Regularly interface with other teams to resolve escalations, system discrepancies and disputes in a timely manner
Create and maintain SOP process documentation
Assist in developing policies and procedures with effective controls to mitigate relevant process risks as needed
Work with the third-party offshore service provider to improve process efficiencies and service level agreements
Identify and track Key Performance Indicators (KPI) and operational metrics to ensure program objectives are met; ensure transparency and sharing with stakeholders
Collaborate with relevant organization wide stakeholders to understand related Business Process and System Requirements to provide Data / Actionable Insights via relevant Analytics Solutions (Power BI or other data visualization tools)
Perform data sanity checks prior to publishing reports
COMMUNICATION
Maintains effective communications with all key stakeholders both internal and where appropriate external
FINANCIAL
All employees have an accountability to the organization to be financially responsible whether they oversee a function budget or simply their own expenses
Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure
PEOPLE & DEVELOPMENT
Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experience
Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potential
Supervisors are expected to actively engage their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities
Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment& retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce
VISION & LEADERSHIP
Demonstrates leadership, ethical behavior, and adherence to Weatherford standards always
Provides vision, leadership, planning, and program management for the design and development of the in-scope Weatherford business processes and analytics
Meticulous attention to detail, highly organized, and exercises strong self-review in work and desire to seek continued improvement
Experience, Knowledge & Education
BS/BA degree in Business, Supply Chain, Finance, or IT relevant discipline
3-5 years of experience in the SAP Concur Solutions system OR SAP Concur Administrator System
Background in Accounting, Finance, Purchasing IT/business and/or related field preferred
Experience with an internal credit card program used for employee expense and travel card; experience with an online credit card management system (e.g., Citi Manager, Works, Payment Net, GCMS, or Major Credit Card Company).
Hands-on maintenance, interface management, data integrity, troubleshooting, and issue resolution.
Experience in policy and process development/improvement
Experience assessing, designing, and documenting processes including process flows and maps required
Experience working with enterprise resource planning systems (ERP)
Experience developing and delivering training
Highly organized with attention to detail; ability to multi-task between different tasks and projects
Strong problem-solving skills: ability to work will in a fast-paced environment
Results-orientated team player; success in working with and across multiple departments of a company
Self-Driven with the ability to work with little to no supervision
Presentation skills necessary to effectively communicate, update, persuade, and facilitate discussions with all levels of management
Advanced proficiency with MS Office Pro
Critical Thinker with the desire to challenge existing processes and improve efficiencies
Efficiency with Developing Cognos Report
Expected salary:
Location: Kuala Lumpur
Job date: Fri, 07 Mar 2025 01:40:34 GMT
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