Global People, Culture & Organization Investigations Specialist

Job title: Global People, Culture & Organization Investigations Specialist

Company: Dufry


Job description: WHO WE AREAvolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realize their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.PURPOSE OF THE ROLEThe Global People, Culture & Organization (PCO) Investigations Specialist is responsible for structuring and conducting People & Culture-related investigations, ensuring impartiality in examining allegations of misconduct, irregularities or malpractice related to HR topics. This position reports to the Chief People, Culture & Organization Officer with a dotted reporting line to the Global Director of Internal Audit and the Compliance Department / Chief Compliance Officer. The role can be based in Basel, Switzerland or Amsterdam, the Netherlands.RESPONSIBILITIESHR Investigations & ComplianceConducts thorough and impartial investigations into allegations of misconduct or malpractice (discrimination, harassment, favoritism, bad leadership, etc.)Investigates allegations or cases of irregularities within the People, Culture & Organization department(s)Gathers and analyzes evidence, including documents, emails, and interviews with relevant partiesMaintains confidentiality and ensures the integrity of the investigation processPrepares detailed investigation reports with findings, conclusions, and recommendationsMonitors and tracks HR investigation progress and outcomes to ensure timely resolutionPolicy Development & Legal ComplianceCreates and revises HR-related internal policies based on internal findings or external developmentsStays updated on relevant laws, regulations, and industry best practices related to HR investigationsCollaborates with HR, legal, compliance, and other departments regarding company policies and legal requirementsWorks closely with the Compliance department on Avolta’s whistleblowing process and handles complaints received through Avolta’s whistleblowing toolTraining, Support & Process ImprovementDevelops tools (templates, trainings, etc.) and executes tests for global investigationsProvides guidance, improvements, and support to employees and management on HR investigation proceduresEstablishes an impartial and neutral position within the company, and among leadership and employeesWHAT WE ARE LOOKING FORBachelor’s degree in Human Resources, Business Administration, Accounting, or a related fieldPrevious experience in internal or external auditing, with a focus on conducting investigations, preferably in the HR areaKnowledge of relevant laws and regulations related to HR and workplace investigationsProfessional certifications in auditing or human resources (e.g., CIA, SHRM-CP)Experience using auditing tools and HR management softwareExperience in multicultural environments and fraud detection and investigationStrong analytical and problem-solving skillsExcellent written and verbal communication skillsAbility to handle sensitive information with discretion and maintain confidentialityStrong interpersonal skills to build trust and rapport with employees at all levelsAttention to detail and the ability to manage multiple investigations simultaneously

Expected salary:

Location: Schweiz

Job date: Tue, 04 Feb 2025 23:28:25 GMT

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