German Client Services Administrator

Job title: German Client Services Administrator

Company: Abrivia Recruitment


Job description: Position: German Client Services AdministratorLocation: Dublin City (20 minutes from the City + free parking and on luas & train line)
Salary: €30,000 – €35,000 + Pension, Healthcare, Travel Allowance
Type: Permanent Full-TimeWorking Model: Hybrid working model, 2 days in office + 3 days WFHHours of Work: Monday – Friday (Start from 7am – 10am) + 40 hour weekResponsibilities of the Role:Our client, an internationally recognized financial services company, is seeking to employ a full-time German Client Services Administrator to become a team member in Dublin. The ideal candidate will analyze expenses and process client documents in a timely and efficient manner. A candidate for this position should have great administrative abilities, outstanding communication skills, and the ability to operate independently. They need to meet service level agreements to ensure customers’ claims are processed on time.

• Delivering great quality service to all clients & customers.
• Meet and exceed customer satisfaction and retention in line with company standards
• Day-to-day client expense resolution in an effective and timely manner
• Ensuring that all correspondence is quickly processed.
• Working towards Service Level Agreements ensuring clients’ and customers’ expectations are met promptly.
• Coordination of correspondence with customers via online systems alerting them of the status of their queries and the outcome
• Strong record management with good attention to detail and managing a system where files can be accessed quickly when required.
• Generating reports for relevant departments across the business.
• Ad hoc duties as required.

Requirements for the Role:

• Strong administration skills and excellent attention to detail
• A strong team player with a positive attitude
• Ability to work in a fast-paced environment and meet tight deadlines.
• Possess a high level of written and verbal communication ability.
• Strong work ethic and ability to work with minimal supervision.
• Fluent German & English both written & verbal, additional language required

Should this position be of interest to you please forward your CV to Emily Mason via link below.Job Information

Expected salary:

Location: Dublin

Job date: Wed, 25 Dec 2024 07:39:44 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck