Food & Beverage Operations Manager

Job title: Food & Beverage Operations Manager

Company: Shangri-La Hotels & Resorts


Job description: Shangri-La Group – Hong Kong RegionRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.We are looking for a Food & Beverage Operations Manager based at Island Shangri-La, Hong Kong!As a Food & Beverage Operations Manager, we rely on you to:

• Assist the Head of Food & Beverage to achieve business results and managing cost base in accordance with the annual F&B budget and KPIs by monitoring and enhancing staff productivity; conducting cost-efficient measures by utilizing operating equipment and optimal manpower deployment and creating business and revenue improvement strategies
• Ensure that the operation within areas of responsibilities complies with the SOP requirements and all staff are well trained and perform according to the SOP requirements and standards including the HACCP compliance
• Monitor the operation and the public areas comply with safety regulations in order to provide a safe and cozy environment for guests
• Ensure all the team are follow safety work practices and constantly reviewing and improving work practices; regularly reviewing and inspecting facilities
• Work closely with culinary team and other stakeholders to assist in planning of food and beverage promotions and other projects to enhance guests dining experience and satisfaction level
• Assist in food and beverage projects and other duties as assigned

We are looking for someone who has:

• Degree or higher diploma or above in Hotel and Catering Management
• Minimum of 6 years hands-on experience of awarded restaurant and bar operations in renowned hotels or well established catering operations with 3 years in a role of managing multiple outlets
• Focus on the customer needs and trends in order to meet customer satisfaction; and creativity and flair to exceed customer expectation
• Sound food and beverage knowledge in international cuisine and wine & spirits; knowledge of HACCP compliance; and knowledge of financial statement and experience in budgeting
• Excellent leadership skills and mastery in delegating multiple tasks
• Demonstrate the highest level of hospitality and professionalism with guest-oriented and service-minded
• Excellent communication and interpersonal skills in English and Cantonese; capability in report writing and presentations, hands-on experience in MS Office applications

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

Expected salary:

Location: Hong Kong

Job date: Wed, 16 Jul 2025 04:13:33 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck