Job title: Food And Beverage Operation Manager
Company:
Job description: The F&B Operation Manager is responsible for overseeing the daily operations of multiple restaurant branches to ensure consistency, efficiency, profitability, and a high standard of customer experience. This role includes supervising branch managers, streamlining procedures, maintaining brand standards, and driving growth through operational excellence.Developing and Maintaining Financials
- To develop and manage all financials related to operations
- To approve all operations purchase in timely manner and looking for the use and
- Utilization in the operations
- To Prepare annual budget for the Operations, Marketing and administration
- Expenses and maintaining the business within budget
- To analyze and manage financial results of the outlets to ensure maximum profits are obtained
- To consistently look for optimizing revenue opportunities to maximize GOP
- To comply with all corporate accounting procedures
Marketing & Sales:
- To design menu engineering by eliminating weak items and creating new items that keeps the menu attractive and generate profit to the company.
- To attract new opportunities of business through different channels
- To select appropriate promotion for the restaurants and to track their effectiveness in the market.
- To prepare a SWOT analysis to improve the unit strength to reduce the impact of weakness and to take advantage of the opportunities
- To promote the brand and its USP in the local market
- To implement brand service culture
Administration & Corporate Affaires:
- To maintain close, professional and effective links with all external contractors /suppliers to ensure that they deliver to mutually accepted agreements and highest quality levels
- To maintain all legal documents of the group and follow up for the renewals on time like, licenses, insurance, contracts, agreements etc.
- To ensure that unit financial reporting is on time and correct
- To manage the use and improvement of all systems, policies and procedures developed by the company.
- To act fairly and honestly in all dealings within the company, with our suppliers and with our customers, treats all associates fairly, with dignity and respect
- To support and enhance working relationship with partners, landlords and the community
- To ensure strict compliance with all relevant hygiene and safety legislation and requirement
- To prepare and process reports to management as and when required and on scheduled basis
- To provide information to teams and management by holding regular meetings and briefings directly or in written emails & what’s app
Human Resource Activities:
- To create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
- To provide guidance and direction to subordinates, including setting performance standards and monitoring performance
- To conduct performance reviews on quarterly basis in a timely manner
- To identify the developmental needs of staff and coaches, mentors, or otherwise helps them to improve their knowledge & skills
- To manage and supervise the maximum utilization of the manpower allocated
- To take disciplinary action against the staff who’s performance is not meeting the standards
- To prepare and check the staff duty rosters on weekly basis for maximum output as per the business requirements
- To encourage and conduct employee recognition and reward programs, appreciating the staff best performance and motivating them at all time
- To transfer staff’s between outlets on quarterly basis
- To support the management in attracting and retaining the most exceptional talents and placing them on positions that leverage their skills and expertise for maximum impact
Operations & Guest Service:
- To manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- To ensure all staff’s, supervisors and manager understand the brand service culture
- To Provide services that are above and beyond for customer satisfaction and retention
- To improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- To ensures effective departmental communication and information systems through logs, reports and department meetings
- To manage & control overall costs including material, equipment’s, manpower following demand patterns, budgets and local labor laws
- To maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
- To maintain the restaurant standards of service and staff at all times
- To maintain the inventory and to track on daily basis to control wastage
- To ensures that all products are prepared and presented/served in accordance with brand or company standards
- To monitor progress towards unit goals and assigns associates to meet those objectives
Project Management:
- Responsible for finding new opportunities to extend the brand across Oman
- To oversee new projects by sourcing products, identifying vendors/suppliers, selecting equipment and furniture
- To manage the finance and budget, forecasting potential profits
- To track and ensure the various phases of project is completed smoothly on time
- To prepare and submit reports and action plans of the phases of project at regular interval
- Assist in formulating the company’s budget and forecasting figures.
- Reviewing and verifying the accuracy of financial data and information.
- Providing reports on a regular basis, and as directed or requested, to keep the Top Management informed of the operation and progress of the finance efforts.
- Develop and implement a cost accounting system appropriate to the production operations of the company.
- Ensure that appropriate letters of credit, letters of guarantee, and insurance certificates are obtained promptly so that the operations of the company run smoothly.
- Support senior management by implementing strategic financial plan processes, developing ongoing performance tracking reports, and providing recommendations for the company’s growth.
Expected salary:
Location: Muscat
Job date: Thu, 24 Apr 2025 07:39:16 GMT
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