Job title: Fitness Membership Manager
Company:
Job description: Are you a friendly, organized, and customer-focused professional looking for an exciting leadership opportunity? We are proud to introduce a new high-performance brand in Muscat, Oman, and we are seeking enthusiastic individuals to lead our Membership Consultants (MC) team.Position: Fitness Membership Manager
Location: Muscat, OmanResponsibilities:
- Lead and motivate the Membership Consultant (MC) team to achieve and exceed monthly sales targets and performance metrics.
- Generate and follow up on leads to convert prospective clients into gym members.
- Conduct tours of the gym facilities for potential members, showcasing the unique features and benefits.
- Promote and sell gym memberships, personal training packages, and other services.
- Develop and maintain strong relationships with existing members to encourage retention and referrals.
- Collaborate with the marketing team to implement sales strategies and campaigns.
- Maintain accurate records of sales activities and client interactions.
- Stay updated with the latest fitness trends and offerings to provide knowledgeable information to clients.
- Act as the Manager on Duty during assigned shifts, overseeing daily operations, ensuring exceptional customer service, and addressing any issues that arise promptly and effectively.
- Analyze daily sales reports and performance metrics, and communicate findings and insights to the head office team to ensure alignment and continuous improvement in sales strategies.
- Organize and execute outreach activities, such as community events and partnerships, to increase brand exposure and generate new leads for the gym.
- Develop and manage corporate partnerships and activities to promote gym memberships and services to local businesses and organizations.
- Utilize CRM software to manage customer relationships, track interactions, and optimize member engagement and retention strategies.
- KPI Achievement: Consistently meet or exceed set monthly KPIs, ensuring targets are achieved and performance metrics are monitored and reported effectively.
- MPC Achievement: Ensure all team members consistently meet or exceed set Minimum Performance Criteria (MPC) metrics, monitoring performance closely and implementing strategies to maintain high standards and continuous improvement.
- Member Journey Management: Oversee and enhance the member journey by ensuring seamless onboarding, personalized fitness assessments, and continuous engagement throughout their membership experience to maximize satisfaction and retention.
Requirements:
- Proven experience in a sales leadership role, preferably in the fitness or hospitality industry.
- Strong communication and interpersonal skills.
- Excellent negotiation and persuasion abilities.
- Self-motivated and goal-oriented with a drive to achieve and exceed targets.
- Ability to work effectively both independently and as part of a team.
- Proficiency with CRM software and office applications.
- Passion for fitness and a commitment to promoting a healthy lifestyle.
What We Offer:
- Competitive salary and commission-based incentives.
- Access to our high-performance gym facilities.
- Ongoing professional development and training opportunities.
- A vibrant and supportive team environment.
- Opportunity to be part of a groundbreaking fitness brand.
Company ProfilePositions Abroad is a professional recruitment and selection agency recruiting for the well-known clients around the world and helping them to find the best possible candidates globally for their high paying positions.
Expected salary:
Location: Muscat
Job date: Sat, 12 Jul 2025 03:04:32 GMT
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